Nigeria’s power sector recorded 24 injuries and 29 deaths from the 53 incidents in the 2nd quarter of 2022, a report from the Nigerian Electricity Regulatory Commission (NERC), has revealed.
An analysis of the report shows that the total number of incidents in 2022/Q2 was 53; with 24 injuries and 29 deaths compared to the 55 incidents recorded in 2022/Q1; 18 injuries and 37 deaths.
Also during the period, NERC received the mandatory health and safety reports from the licensed operators totaling 86.
The commission disclosed that it launched investigations into all the incidents and will work with all sector stakeholders to improve the overall health and safety in the Nigeria Electricity Supply Industry (NESI).
“Out of the eighty-seven (87) mandatory health and safety reports expected from licensees in 2022/Q2, the Commission received a total of eighty-six (86) reports from licensed operators compared to seventy eight (78) reports received in 2022/Q1. Investigations have been launched into all reported accidents.
“The Commission has also initiated new processes to trac licensees’ compliance with the submission of statutory incidents reporting obligation. The total number of incidents in 2022/Q2 was fifty-three (53); 24 injuries and 29 deaths compared to the fifty-five (55) incidents recorded in 2022/Q1; 18 injuries and 37 deaths.
“The Commission has launched investigations into all the incidents and will continue to work with all sector stakeholders to improve the overall health and safety in the NESI’’, the report read.
Complaints
During the period under review, the 11 Discos received 251,007 complaints from consumers with metering, billing, and service interruption leading the complaint charts.
“In 2022/Q2, cumulatively, the DisCos received 251,007 complaints from consumers —this is 7,620 (+3.13%) more complaints than those received in 2022/Q1. In total, the DisCos resolved 231,905 complaints corresponding to a 92.39% resolution rate.
“Metering, billing, and service interruption were the prevalent sources of customer complaints, accounting for more than 72% of the total complaints during the quarter. The Commission has introduced initiatives to address this category of complaints such as the independent verification of DisCos compliance with the capping regulation that protects unmetered customers from overbilling’’, the report stated.
