This week saw The Walt Disney Company roll out Disney + Basic, a new tier of its streaming service that’s a few dollars cheaper but comes with ads in most of its content. The allure of a cheaper subscription has some viewers changing their plans but some are finding out the hard way that even new Disney+ subscriptions can’t be watched the way they want. Techcrunch He quickly notes that this new ad-based layer is “not currently available on Roku devices,” which means that anyone with this subscription and Roku has no way to watch.
As with almost anything in this area, the reason Disney + Basic isn’t showing up on Roku seems to be down to one big thing, and that’s money. A representative for Disney revealed to the outlets that they are “in talks with Roku to come up with a mutually beneficial agreement,” Techcrunch Speculates about splitting advertising revenue. For what it’s worth, financial analyst Michael Nathanson previously expected That the ad-based tier of Disney+ has the potential to generate nearly $2 billion in revenue by 2025 is a piece of the pie that Roku will miss out on if it’s allowed to happen through their devices (which also sell ads on their own content). This not only affects people with a Disney + Basic subscription but anyone with a package that also contains Disney + Basic
Surprising surprise, Disney+ Basic isn’t available on Roku devices, something Disney+ admits Help Center page, did not go unnoticed. Many of the users who have switched from the higher-end to the cheaper tier are surprised, and many are threatening to cancel their subscription altogether. Check out what people are saying and tell us your feelings below!
(Cover photo by Thiago Prudencio/SOPA Images/LightRocket via Getty Images)
This is bull
Fabulous…. So guess if you have the cheap Disney+ “with the extras” you can’t use them on anything Roku.. that bull’s toe really 🤬
– Ken (slow) (a_nimeFan) December 9, 2022
These are not Mickey’s punishing words, but yes
Disney + with ads is not available on Roku. you are serious @tweet ? That’s some nonsense
– Jeremy A 🧀 (@Jeremy3Tears) December 9, 2022
Between this and all of the recent park changes, Disney seems intent on making it more difficult, more expensive, or (more often) to be a Disney fan. It’s really disappointing to watch the company continue to show how little they really care about their customers lately.
– Ink and Paint Parks (@InkPaintParks) December 9, 2022
Find out the hard way
I think I cancel @tweet Because they raised their prices and you tried to subscribe to the version with ads. At the time of the switch, nowhere said it didn’t work with Roku devices. Find out the hard way.
– Magic lamp! (rainfell_key) December 9, 2022
Tried watching Disney plus in my room and they’re talking about it I have to upgrade because you have to have it without the ads on Roku 😭😭😭😭😭 gtfoh
– 🧊🥶💙 (KkCookin) December 10, 2022
I think I will cancel
Disney + with ads not working on Roku? with?
I guess I’ll cancel Disney+ and then…
– Matt Linder (dofbutterflies) December 10, 2022
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