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Ecobank Assures Customers of 24-Hour Digital Banking Access at Yuletide

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Customers of Ecobank Nigeria Limited have been assured of seamless digital banking services during the year-end festivities but warned to remain vigilant against fraudsters during this time.

The lender in a statement said customers would continue to enjoy uninterrupted banking solutions throughout the holiday season through Ecobank cards, the Ecobank Mobile app, USSD code *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals.

The Head of Consumer Banking at Ecobank Nigeria, Mrs Adeola Ogunyemi, highlighted the bank’s long-standing commitment to digital transformation, which aims to improve customer experience and provide alternative access to banking services.

Focusing on the Ecobank Mobile app, she noted that it offers a convenient, round-the-clock banking experience, allowing customers to perform transactions anytime, anywhere, directly from their mobile devices.

Available for download on both the Apple App Store and Google Play Store, the app enables users to manage accounts, send money, pay bills, buy airtime, pay merchants, and send money across the 33 countries where Ecobank operates.

Businesses also benefit from seamless transactions during the holiday season through the Ecobank Omni Lite app. Designed to enhance productivity and streamline cash flow management, the app offers account services, payments, collections, liquidity management, and customizable reports.

The app supports faster processing of instructions, including mass payments, with customizable system settings such as language and time zone preferences.

Mrs Ogunyemi concluded by reaffirming Ecobank’s ongoing efforts to deliver convenient digital banking solutions, ensuring that individuals can easily open and manage bank accounts, make payments, and send remittances, all through the Bank’s wide range of self-service options.

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