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EnergyAustralia Electricity company discloses security breachSecurity Affairs & More Latest News


Electricity company EnergyAustralia suffered a security breach, menace actors had entry to data on 323 clients.

Another Australian group was hit by a extreme cyber assault, this time the sufferer is the Electricity company EnergyAustralia. EnergyAustralia is the nation’s third-largest vitality retailer.

The company confirmed that menace actors had entry to data on 323 residential and small enterprise clients however ‘no evidence’ of information exfiltration.

According to a press release launched on Friday, the compromised knowledge have been saved on the company’s on-line platform, My Account, and included buyer names, addresses, e mail addresses, electrical energy and fuel payments, cellphone numbers, and the primary six and final three digits of their bank cards.

EnergyAustralia identified that delicate knowledge, akin to passwords, banking data, driver licences, or passports, weren’t compromised as a result of they weren’t saved on the platform.

“There is no evidence that customer information was transferred outside of EnergyAustralia’s systems, and importantly, identification documentation, such as driver’s licences or passports, and banking information, are not stored on My Account,” the vitality company stated of the hack that occurred on September 30.” reads the assertion revealed by the company. “It added that impacted customers had been contacted by text and email on October 2 with a prompt to reset their passwords.”

The breach occurred on 30 September, the company believes the assault was carried out utilizing a bot.

The company notified the affected customers on 2 October, it additionally reported the incident to regulatory authorities and legislation enforcement.

The company reset clients’ passwords and compelled the usage of 12-character robust passwords.

EnergyAustralia chief buyer officer, Mark Brownfield, apologised for the security breach.

“We apologise for the concern that this issue may have caused our customers,” Brownfield stated.

“While this incident was limited in terms of customers affected, we take the security of customer information seriously and have been working hard to put in place additional layers of security to ensure the protection of all customer information.”

“This now includes the implementation of 12-character passwords. We recognise the transition to more secure passwords won’t be easy for all our customers, however, this incident and other recent cyber incidents have highlighted this is where we need to go with password complexity.”

Other main Australian organizations just lately suffered security breaches, together with Optus and Medibank.

Follow me on Twitter: @securityaffairs and Facebook

Pierluigi Paganini

(SecurityAffairs – hacking, EnergyAustralia)

EnergyAustralia Electricity company discloses security breachSecurity Affairs

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