Google rolled out the Wear OS 5 update to the Pixel Watch and Pixel Watch 2 in September. Unfortunately, the search titan had to halt the new update as it was soft-bricking these premium smartwatches. However, Google has now announced that it is aware of the issue with the new Wear OS version. The company is currently fixing the Wear OS 5 update and will soon rollout to the first and second-gen Pixel Watch devices.
Google is aware of the Wear OS 5 issues and will roll it out to Pixel Watches later this year
In a blog post, Google announced that it is aware of an issue affecting some Pixel Watch and Watch 2. The users of these experienced their devices being stuck on a blank screen after updating to the September OTA update. The company’s engineers are still working on fixing the problems with the Wear OS 5. It means a fix for the problems hasn’t been found yet.
However, the Mountain View giant seems to be confident that it will rollout the Wear OS 5 update to the Pixel Watch and Watch 2 later this year. While the company hasn’t provided an exact timeframe for the rollout, we expect it to happen by the end of 2024. In the short blog post, Google confirmed plans to resume the update later this year, “once we’ve mitigated the observed issues”.
Notably, the tech giant also mentioned that it will share any additional updates with the Pixel Watch community as they become available.
Before the fixed update arrives, Google recommends resetting your Pixel Watch
If you upgraded your Pixel Watch to the September update and are experiencing the blank screen issue, then Google recommends a fix. The company said that you will have to reset your Pixel Watch or Pixel Watch 2 to the factory settings. To do this, press the crown on your device for three seconds, then go down and tap the restart option.
There’s also another fix that requires hard resetting your wearable. To do this, long press the crown and side buttons simultaneously for around 35 seconds until the “G” logo appears. Once it happens, your Pixel Watch should restart and you can use it once again after it restarts.