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Harvester customers fume at decision to ‘axe self-service salad bars’

It’s bad news for salad fans as Harvester is reportedly set to axe its popular self-serve bars, much to the dismay of many customers. Salad will still be available with meals, but according to Hull Live, diners will no longer be able to pile their own plates high themselves.

The new approach will reportedly see customers have to queue for a member of staff to dish out the salad they request. National newspaper reports have suggested some of the more costly items like olives may be ditched due to rising costs.

One unhappy customer said: “We’ve always loved going to Harvester as a family, but this has made us think again.” “The salad bar is one of the best parts. I don’t like having to point and ask for my scoops of coleslaw, sweetcorn and thousand island sauce. When we complained we were told it was a company-wide measure caused by rising costs. It feels like the death of a Great British institution.”

Read more: Morrisons goes from ‘cheapest’ to ‘most expensive’ UK supermarket in just three weeks

Plenty also voiced their displeasure on social media, with some even threatening a boycott. For almost four decades, Harvester has claimed it provides “the nation’s favourite salad bar”, telling customers: “Pile your bowl high and take as many trips as you like.”

Changes were first spotted when restaurants first reopened after lockdown and self-service tongs were removed. However, Harvester insisted it was looking at ways to improve the facility for customers.

The brand stated: “We’re currently researching how to give our guests the best version of the unlimited salad bar in 2022 and beyond. We’re looking at consumer feedback, speaking to our teams across the UK, hygiene monitoring results and salad item supply as part of the process and hope to update Harvester’s salad bar fans with any changes in the coming weeks.”

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Post source: In The Know

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