Immigration To Open More Passport Offices In Lagos Over Delays, Long Queues

E Passports

Caroline Wuraola Adepoju FSI, the newly appointed acting Comptroller General of the Nigeria Immigration Service has directed all passport offices nationwide to end the unnecessary delay of issuance of passports.

Wuraola was recently appointed as the acting Comptroller General of Immigration.

A letter dated May 26, 2023, signed by the Secretary of the board, Ja’afaru Ahmed, said the appointment would take effect from Tuesday, May 30, 2023.

This is contained in a press statement issued on Tuesday by Tony Akuneme, the NIS Comptroller of Media and Publicity.

The statement added that the Immigration Service will improve the way passport applicants are treated during the application process.

The statement reads: “The newly appointed Ag Comptroller General of Immigration Service, Caroline Wuruola Adepoju FSI, has directed all the passport offices nationwide to take necessary steps to ensure no Nigerian is subjected to any unnecessary delays or substandard treatments in the course of applying for passports.

“The new Ag CGIS read the riot act when she addressed top management of the NIS minutes after taking over from Alhaji Isah Jere, the immediate past CGIS.

“Mrs Adepoju went on to say that she will focus majorly on passport issues and staff welfare as those two aspects contributed mostly to the complaints of Nigerians and NIS personnel.”

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The new Immigration boss also announced that a stakeholders’ meeting will be convened in the coming days to X-ray the real issues in the passport process and propose far-reaching solutions, including the opening of more front offices in the Lagos area, where the majority of the complaints originated.

The statement continued: “The Ag CGIS equally said she will adopt a bottom-top approach in tackling officers’ welfare and will start by meeting all cadres of staff to hear their genuine needs in a bid to hit the ground running with a blueprint that will be based on an all-inclusive needs assessment.

“She poured encomiums on the immediate past CGIS and asked God to guide him in his future endeavours. It will be recalled that Mrs Adepoju had served in various locations during her career in the NIS, the high point of which was her appointment as Deputy Comptroller General in charge of Finance, a position she occupied before her present appointment.”

Earlier in May, the Senate mandated its committee on Interior to urgently investigate the circumstances leading to the delay in the issuance and renewal of passports.

It directed the committee to submit its report on the investigation in two weeks.