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Latest Job: Jforce Analyst/ Performance Manager at Jumia Nigeria

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873529496
  • Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as books, home appliances, fashion items, shoes, mobile phones and more online and have them delivered directly to you. Jumia has payment options that suit everyone, and we have a payment-on-delivery option fo…

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    Jforce Analyst/ Performance Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience
    • Location Lagos
    • Job Field Media / Advertising / Branding&nbsp

    Main Responsibilities

    • Developing and implementing data analyses, data collection systems and other strategies that optimize sales efficiency and quality for J-Force.
    • Interpreting J-Force and Jumia sales data, analyzing results and reasons for results using statistical techniques.
    • Daily performance tracking of J-Force sales in line with KPIs.
    • Identifying key battles from data analysis to turn around performance for J-Force.
    • Acquiring data from primary or secondary data sources and maintaining a healthy database for J-Force.
    • Partner with stakeholders in marketing, commercial and other departments to identify key business strategies and incentives to boost J-Force

    We Offer 

    • A unique experience in an entrepreneurial, yet structured environment
    • A unique opportunity of having strong impact in building the African ecommerce sector
    • The opportunity to become part of a highly professional and dynamic team
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 

    Method of Application

    Interested and qualified? Go to Jumia Nigeria on boards.eu.greenhouse.io to apply

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    Job Vacancies

    Latest Job: Student Recruitment Officers at Zenith Education and Career Development Nigeria Limited

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    572256004
  • A technology driven firm positioned to revolutionize education sector in Nigeria, particularly in areas of career counselling, study abroad, academic development, teaching improvement and other related education support services.

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    Student Recruitment Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND , NCE , OND
    • Experience 2 – 3 years
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp
    • Salary Range ₦30,000 – ₦50,000

    Recruitment officers will be responsible for attracting suitable applicants or students to our various programmes. 

    They shall prepare strategic moblization plan for the company to enable us reach potentials clients with ease.

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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    Job Vacancies

    Latest Job: Customer Onboarding Specialist at Homepay.Africa

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    992500183
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    Customer Onboarding Specialist

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 – 5 years
    • Location Lagos
    • City Ikeja
    • Job Field Customer Care&nbsp

    Job Description

    • We are hiring a Customer Onboarding Specialist! The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts
    • As a Customer Onboarding Specialist, you will educate new customers, help solve technical problems, and ensure smooth adoption of our products and services. Homepayprioritizes delivering an amazing customer experience and this is the first step in the process.
    • The ideal candidate is high energy, experienced with web-based technologies, passionate about helping customers, and excels communication via phone and email
    • Successful candidates will have the ability to quickly learn new technologies and communicate those concepts to customers with varying degrees of technical expertise.
    • A collaborative approach is key as this role is expected to contribute ideas and initiate tactical improvements to the overall onboarding process.

    Role and Responsibilities

    • Become a product expert.
    • Provide detailed account walkthroughs and assist many new customers with implementation:
      • Clearly communicate account setup requirements and expectations with customers and key stakeholders.
      • Educate customers on our services, capabilities, and best practices to simplify adoption and align expectations.
      • Document customer implementation needs, requests, and questions in Salesforce and communicate to key Homepay stakeholders.
    • Ensure customers receive superior service.
    • Collaborate with the sales, finance, operations, and engineering teams.
    • Leverage feedback for continuous improvement to the onboarding process.
    • Develop a deep understanding of customers’ business and operational objectives.
    • Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of our services.
    • Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders.

    Position Requirements

    • Bachelor’s Degree preferred.
    • 3 – 5 years work experience.
    • Experience with web technologies.
    • Excellent communication skills.
    • Evidence of consistently excelling at what you do.
    • Strong problem solving and analytical skills.
    • Extreme attention to detail.
    • Ability to work independently and manage multiple priorities.
    • Must be highly motivated and have a positive attitude.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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