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At Amy Consulting, we believe that your people are the best assets in your business, regardless of business size, industry and market share. Our primary role is to assist you in identifying your Human Resource needs, developing sustainable action plans, and facilitating changes that align with your organisational objectives. We will support you to manage …
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- Contents
- Open Jobs
- Ticketing / Agency Manager
- Chartered Accountant
- Method of Application
Ticketing / Agency Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 7 years
- Location Lagos
- Job Field Travels & Tours 
Job Description
Our client is currently in need of an experienced Manager to lead the Ticketing team. He / she would be responsible for:
- Providing guidance and direction to ticketing team on flight reservations and issuance of tickets on Amadeus GDS; Reissue and Revalidation of tickets, issuance of EMD’s, Refund applications, Generation of travel insurance on BSP link and other related ticket issues.
- Advising clients on flight itineraries, air ticketing, hotel accommodation, land transfer and other travel-related issues.
- Liaising with airlines and approved agents to check all communications, negotiations and procurement requirements when required.
- Providing assistance clients with airport check-in points, embassy appointments, online check-in, seat allocation, boarding pass issuance etc. and attending to corporate clients’ enquiries.
- Negotiating pricing and commissions with external stakeholders and partner travel companies.
- Managing correspondence to airlines, private and corporate clients and respond to mail correspondence.
- Handling complex customer complaints and ensure customer satisfaction.
- Training and monitoring ticketers to ensure high performance towards customer satisfaction, meeting of targets and increase in sales.
- Creating work schedule and timetables and allocating jobs.
- Managing accounts and meeting or exceeding targets relating to revenue growth and profit margin.
- Identifying incremental sales opportunities within a portfolio of customers.
- Building and maintaining strong relationships with both internal & external customers at all levels within an organization.
- Ensure client’s retention by exceeding client expectations with every interaction.
- Ensuring all client account information is up to date.
- Ensuring effective and efficient debt recovery from clients.
Requirements
- 7+ years’ experience and proficiency in the use of Amadeus GDS.
- Previous leadership experience in ticketing.
- Ability to relate with internal and external stakeholders at various levels.
- Excellent communication skills.
- Attention to detail.
- Results oriented with regards to quality and productivity goals.
- Availability to work flexible hours as determined by business need.
- IATA certification (desirable).
Experience:
- Amadeus: 5 years (Required)
- Leadership: 3 years (Required).
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Chartered Accountant
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 6 years
- Location Lagos
- Job Field Finance / Accounting / Audit 
Job Description
- Our client is currently in need of a Chartered Accountant who is very experienced.
- He/She would be responsible for managing all their accounting processes.
Key Responsibilities
- Preparation of weekly and monthly report of Purchases and Sales and Expenses.
- Validate the source documents and payment vouchers before posting into the accounting software.
- Post customers’ payments into the Accounting Software.
- Prepare tax and other returns due to other regulatory agencies and ensure that these returns are remitted within the specified timeframe.
- Perform monthly bank reconciliation and maintain cash books.
- Carry out detailed reconciliation of customers’ ledger account and receivable follow up.
- Perfect knowledge of Tally accounting software.
- Ensure accurate Fixed Asset Management records.
- Assist with the preparation of financial reports (Income statement, Cash flow and Statement of Financial Position) on a monthly basis within agreed timelines.
Key Requirements
- Bachelor’s Degree or its equivalent in Accounting, Finance, or any numerate course.
- Must be chartered with at least 6 years experience.
- Strong understanding of accounting principles, and relevant regulations.
- Exceptional diligence, accuracy, and precision.
- Good people skills with a high degree of ethical standards and integrity.
- Proficient use of Microsoft Excel and other accounting tools.
Method of Application
Interested and qualified candidates should send their most up-to-date Resume to: recruitment@amyconsulting.com.ng using the Job Title as the subject of the email.
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