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- Contents
- Open Jobs
- Category Manager
- Direct Sales Agent
- Production / Market Place Operations
- Sales Lead (Shop Manager)
- Method of Application
Category Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 – 3 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development 
Responsibilities
- Manage the purchasing, pricing, and oversight of products within assigned categories.
- Develop and implement strategies to optimize sales and inventory turnover.
- Maintain an open-to-buy plan to ensure proper inventory levels.
- Select products from vendors to meet customer demand and maximize sales opportunities.
- Enhance customer satisfaction by improving product accessibility and assortment.
- Analyze sales trends, competitive landscape, and market dynamics to inform decision-making.
- Develop and execute promotional activities to drive sales and achieve targets.
- Identify and capitalize on opportunities to expand market share and profitability.
- Collaborate with cross-functional teams to align category strategies with company objectives.
- Communicate category performance and insights to stakeholders.
Requirements
- Bachelor’s Degree in Business Administration, Marketing, or a related field.
- 2-3 years of experience in category management, retail merchandising, or similar roles.
- Strong analytical skills and proficiency in data analysis tools.
- Excellent communication and negotiation skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Experience in managing vendor relationships and negotiating terms.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
- Demonstrated ability to work collaboratively in a team environment.
- Results-driven mindset with a focus on achieving targets and driving business growth.
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Direct Sales Agent
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Imo , Lagos
- Job Field Sales / Marketing / Retail / Business Development 
Job Objectives / A Brief Overview of the Role
- DSA are responsible for communicating the benefits of the company’s products to drive sales.
- Department / Division Unit: Konga Retail
Reporting Relationship:
- Reports to The Store Manager
- Hours of work 8 am – 6 pm
Working Relationship:
- Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics,
- Retail Operation Team.
- External: Customers and OEM
Job Duties / Responsibilities / Accountabilities
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Present, promote, and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop, and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed-upon sales targets and outcomes within the scheduled time.
- Coordinate sales efforts with team members and other departments
- Analyze the territory/market’s potential, track sales, and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback.
Key Performance Indicators
- Near zero incidence of customer complaint / negative.
- Near zero incidence of untimely response to an escalation
- Near zero incidence of untimely order delivery.
Qualifications
Essential:
- A Degree in Business or related fields
- Strong interpersonal and communication skills,
- Microsoft package proficiency.
Knowledge and Experience:
Knowledge:
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation, and communication skills
- Prioritizing, time management, and organizational skills
- Ability to create and deliver presentations tailored to the audience’s needs
- Relationship management skills and openness to feedback
- Academics degree in business or a related field.
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Production / Market Place Operations
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 year
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development 
A Brief Overview of the Role
- Products: QC of products listed. Manage all products on the site
- Constantly having processes that will checkmate problems around product creation & management.
Key Duties
- Managing and maintaining accurate content for existing products and push new product updates including product copy and images to Konga.com on a regular basis.
- Assisting in the resolution of Konga mails in a timely matter by investigating and troubleshooting for product descriptions, dimensions and packaging.
- Managing the items listed by Merchants on Seller listing platform.
- Creating new categories and managing the existing category tree.
- Managing the existing categories on the Konga.com’s Navigation Bar.
- Managing the site products.
- Providing insights using product data available
- Ensuring the verification of High End Brands listed by Merchants on Seller HQ
- Ensuring that products have all required attributes to enhance sale.
Relationship Building:
- Name the regular contacts and relationships this position will develop which have impact on the performance of this position
Relationship – External / Internal:
- Customer – External
- Merchant – External
- Line Manager – Internal
- Colleagues / Operations Team – Internal
Qualifications
- HND / B.Sc in any field.
Experience:
- A minimum of 1 year related working experience
- Experienced user of Microsoft Office packages (word, excel)
- Great attitude and strong work ethic.
- Excellent written and oral communication skills
- Has knowledge/has worked within an e-commerce business
- Computer, Internet and mobile proficiency
- Ability to work with minimal supervision; organized and able to handle multiple tasks / rojects simultaneously
- Comfortable working in a fast-paced, deadline-oriented environment.
go to method of application »
Sales Lead (Shop Manager)
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development 
Job Objectives / A Brief Overview of the Role
- The Shop Manager will monitor sales metrics and manage the entire sales administration process.
- They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment.
- They should also be able to lead and motivate the sales team to achieve specific goals.
Working Relationship:
- Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics, Sales team.
- External: Customers and OEM
Job Duties/ Responsibilities/ Accountabilities
- Manage the floor sales representatives and other members of the team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly, and annual sales forecasts
- Use customer feedback to generate ideas about new development or products
- Research and discover methods to increase customer engagement and sales output.
- Ensure sales, finance, and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with your Line Manager and Retail Operation Team to ensure consistency and increase sales
Key Performance Indicators
- Near zero incidence of customer complaint/adverse.
- Near zero incidence of untimely response to an escalation
- Near zero incidence of untimely order delivery
Knowledge and Experience
Knowledge:
- Degree in Sales, Business Administration, or a certificate in a relevant field
- Proven work experience as an Inside sales manager
- Hands-on experience with CRM software and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude.
Qualifications
Essential:
- Strong interpersonal and communication skills,
- A Degree in Business or related fields
- Microsoft package proficiency.
Method of Application
Interested and qualified candidates should send their CV to: careers@konga.com using the job title e.g “Category Manager” as the subject of the mail.
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