Latest Job: Jobs at Proten

Job Overview

We are seeking a highly motivated and skilled IP Network Engineer to join our client IT team. You will play a key role in designing, implementing, operating, and maintaining our IP network infrastructure, ensuring its smooth operation, high performance, and security.

Key Responsibilities

• Design, configure, and troubleshoot various network devices, including routers, switches, firewalls, and load balancers.
• Implement and maintain network protocols, such as BGP, OSPF, and MPLS (depending on company needs).
• Conduct network monitoring and analysis to identify and resolve network connectivity issues.
• Ensure optimal network performance by optimizing routing protocols, managing network traffic, and implementing capacity planning strategies.
• Participate in network upgrades and migrations, ensuring seamless transition and minimal disruption.
• Document network configurations accurately and maintain up-to-date network diagrams.
• Collaborate with other teams, including SIP Network engineers and system administrators, to ensure the overall effectiveness of the IT infrastructure.
• Provide technical support to internal users regarding network-related issues.
• Stay up-to-date on the latest networking technologies and best practices.
• Collaborate with cross-functional teams to ensure a seamless customer journey.
• Stay updated with industry trends and market conditions.

Qualifications and Skills

• Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (preferred).
• Minimum [5] years of experience working with IP network infrastructure.
• Strong understanding of TCP/IP networking protocols and technologies.
• Experience with configuring, security, and troubleshooting network
• devices, including routers, switches, and firewalls.
• Excellent problem-solving and analytical skills.
• Strong technical communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

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Job Overview

We are seeking a highly motivated and detail-oriented Switch /Billing Network Engineer to join our technical team. You will be responsible for monitoring and maintaining our network infrastructure within the Network Operations Center (NOC) while also ensuring accurate and efficient billing operations. This role combines your technical skills with a strong understanding of billing processes, making you a vital part of our network’s smooth operation and financial accuracy.

Key Responsibilities

• Proactively monitor network performance and identify potential issues through various monitoring tools and alerts.
• Provide 24/7 network monitoring and support on all operational Core network equipment.
• Perform operations and maintenance on core network elements to achieve network availability.
• Facilitate the integration of new network nodes.
• Implement change requests, resolve fault escalations and ensure TTs are accurately closed within MTTR.
• Ensure effective implementation and maintenance of all SIP connections.
• Ensure routine and corrective maintenance on SIP nodes.
• Generate incidence reports for core network occurrences Daily, weekly and monthly.
• Implement software upgrades and hardware replacements on core networks.
• Perform network impact analyses of change requests and software upgrades on core nodes.
• Perform daily network traffic and KPI trend analysis reports.
• Carry out periodic audits on core network nodes and B number analyses.
• Perform periodic service tests on the network.
• Troubleshoot and resolve network connectivity problems, ensuring network uptime and user satisfaction.
• Analyze network traffic patterns and identify opportunities for optimization and performance improvement.
• Implement changes and configurations to the network infrastructure as needed, following proper change management procedures.
• Collaborate with other network support teams to ensure efficient problem resolution.
• Analyze and investigate discrepancies in billing CDR and work towards resolving them promptly.
• Configure and maintain billing systems to ensure accurate and efficient billing cycles.
• Generate reports on network usage and billing metrics for various stakeholders.
• Adhere to company policies and regulations related to billing practices.