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Latest Job: Service Support Officer at BAT Computer Technologies

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141691701

  • Bat Computer Technologies Limited is a Technology Systems integration company with vast experience in the Design, Installation and Integration of Digital Networks, Telecommunication Systems and e-business solutions.
    Licensed by the Nigerian Communications Commission(NCC), to provide telecommunications deployment and installation services

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    Service Support Officer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 – 2 years
    • Location Ogun
    • Job Field ICT / Computer&nbsp

    Job Location: Ajegunle Ilaro, Ogun State

    Job Description:

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    • Use of BAT approved monitoring software’s, to proactively monitor links; remotes, PoPs, & backhauls, (End to End) for all devices.
    • Prompt communication of incident status & progress to customers, & in house till resolution.
    • Systematically troubleshoot incidents through all point of failures and attempt resolution of such incidents for all links being managed.
    • Escalate all unresolved incidents to next level support and follow through to resolution life cycle.
    • Coordinate & manage user (Customer) requests related service.
    • Ensure documentation of all incidents and user requests on Database.
    • Ensure service performance reports are sent to customers on weekly, monthly and quarterly basis.
    • Provide & report detailed intelligence on service performance for all service being managed to Line manager.
    • Reconcile customer service performance against target on monthly/quarterly basis.
    • Enhance Customer relationship with the company through planned, anticipatory calls to review service performance.
    • Escalate all twice recurring incidents to Line Manager and follow up till resolution & update the customer on complaint/incident status.
    • Responsible for ensuring that service level target is adhered to during incident resolution process.
    • Maintenance of existing customer accounts through Customer Retention Ratio (CRR)
    • Must be willing to do night shift

    Educational Qualification

    • First degree or its equivalent in Computer Science, Computer Engineering, Electrical, Electronics, Telecommunications, Physics Electronics or related discipline
    • 1-2 Years’ experience in the ICT/Telecommunication Sector
    • Training on Support of ICT Products and ITIL is an added advantage

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • CLICK HERE TO APPLY

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    Job Vacancies

    Latest Job: Fresh Jobs at Grace View Homes and Properties Limited

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    on

    1642721165 203655274

  • Grace View Homes & Properties Limited is one of the leading in Real Estate companies in the F.C.T Abuja with the staff strength reaching dozens of people.
    Grace View Homes is a policy driven company with focus on customer satisfaction and delivery of affordable homes to the areas we locate our projects. We have well trained Real Estate professionals who …

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    • Contents
    • Open Jobs
      1. Marketing/Sales Officer
      2. Real Estate Executive Assistant
    • Method of Application

    Marketing/Sales Officer

    • Job Type Full Time
    • Qualification
    • Experience 2 years
    • Location Abuja
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Sales and Marketing Job Purpose:

    Provides first-class service in order to push the sales of a certain product. Acts as an intermediary between producers and clientele. Makes necessary phone calls and meetings to help sales. Allows people to make inquiries as necessary.

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    Sales and Marketing Job Duties:

    • Engages in superior customer service by making information readily available
    • Persists in sales even in the face of failure
    • Demonstrates products and services as deemed necessary by clients and management
    • Schedules appointments and meetings as necessary
    • Answers questions from clients
    • Makes product knowledge readily available to self and other sales people through various resources
    • Finds ways to sell products in the face of a down market
    • Researches client base to find new types of customers and sells to them accordingly
    • Creates a plan for gaining customers and then retaining them based on warranties or guarantees
    • Analyzes and creates a plan for engaging the target market
    • Analyzes the competition to create a plan for engagement
    • Makes product appeal to the target market
    • Trains other sales people in the art of selling
    • Makes sure that all salespeople meet quota during a given period
    • Sets up booths at trade shows and demonstrates the quality or uses of a product
    • Demonstrates superior time management skills and meets sales deadlines

    go to method of application »

    Real Estate Executive Assistant

    • Job Type Full Time
    • Qualification OND
    • Experience 2 – 3 years
    • Location Abuja
    • Job Field Administration / Secretarial&nbsp

    Role

    We’re looking for a motivated real estate executive assistant to assist the principal broker and complete administrative tasks. Responsibilities include liaising between the managing broker and clientele, screening messages and notifying the broker of important information, and overseeing schedules and travel arrangements. You’ll also be responsible for organizing office records and customer data, ordering office equipment, and completing other administrative tasks as needed to support the team. Our ideal candidate can solve problems quickly and is highly detail-oriented. If you’re interested in a fast-paced job with lots of variety, apply today!

    Real Estate Executive Assistant Responsibilities

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    • Serve as a liaison between the managing broker and clientele
    • Take notes and deliver messages from phone calls, emails, memos or reports to the broker
    • Oversee the broker’s schedules, team meetings, and travel arrangements
    • Input information received about clients through streamlined database management
    • Complete elementary bookkeeping tasks for the broker
    • Execute office management tasks such as systematizing office records, and buying office equipment
    • Adjust to the needs of the real estate office and execute other assistant duties when necessary

    Qualifications

    • High school diploma or equivalent required
    • 2-3 years’ experience as an personal assistant or administrative assistant
    • Real estate experience preferred but not required
    • Excellent communication skills and organizational skills
    • Possesses discernment for working with confidential information and tight deadlines
    • Familiar with Microsoft Word, Excel, and Multiple Listing Service

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Get your CV ready for 2022. Order our 100% professional CV Service.

  • CLICK HERE TO APPLY

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    Job Vacancies

    Latest Job: Operations Manager at Premier Hub Innovation Center

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    1642720089 964278005

  • Premier Hub Innovation Center exists to fast-track innovation and enterprise in Nigeria by creating an enabling environment and empowering youths who are leveraging technology to build ideas into sustainable solutions.

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    Operations Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND , MBA/MSc/MA
    • Experience
    • Location Lagos
    • Job Field Administration / Secretarial&nbsp

    OUR VISION
    Premier Hub is an innovation accelerator hub. We envisage a future where innovative businesses alike have room to grow through learning new skills, investment and business opportunities. We help start-ups, businesses looking to scale up and also established businesses.

    Job Description
    WHAT YOU’LL DO

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    We are looking for an organised and enthusiastic individual to provide a broad range of administrative, project management and communications support across the team.

    Operations Management

    • Supporting the delivery of Premier Hub programmes by providing administrative, coordination, communication and project management support
    • Developing relationships with tech firms, start-ups, donor agencies and wider tech sector stakeholders, using these to support the delivery and development of new partnerships and programmes
    • Managing the development of a suite of externally facing marketing and communications materials and platforms that supports Premier Hub’s initiatives.
    • Support the Hub’s work by planning and executing high profile events and programmes: assume a key role in planning projects and events such as workshops, hackathons, conferences.
    • Support on design and implementation of the Hub’s policies by establishing and maintaining standards, systems and procedures;
    • Lead work on to support the initiation, delivery, operations and logistics components for the Hub’s activities;
    • Preparing briefing materials, project plans, and travel arrangements, and securing engagement opportunities for the Hub team to promote its work effectively
    • Process invoices, payments and manage Hub’s procurement process and budget

    Qualifications
    WHAT YOU’LL NEED

    • Degree Level or equivalent in a related field;
    • An MBA is desirable and an added advantage;
    • Minimum of 5 years’ cognate experience managing the operations of a Tech Hub;
    • Excellent verbal and written communication skills;
    • Experience in developing communications materials including social media management;
    • IT literate, and able to learn how to use new IT systems quickly;
    • Strong administrative and/or project management experience;
    • Well organised with good attention to detail;
    • Able to work flexibly and pick up corporate processes quickly;
    • Able to work independently as well as part of a team;
    • Confident at decision making, within agreed boundaries;
    • Interest in the innovation and technology sector;
    • Able to communicate effectively at all levels, both verbally and in writing, with internal and external stakeholders

    Additional Information
    Salary: 400,000 naira + commissions

    Other benefits:

    • 13th month salary
    • 20 days annual leave + allowance
    • Annual Bonus
    • Health Insurance
    • Regular TGIF hangouts

    Method of Application

    Interested and qualified? Go to Premier Hub Innovation Center on jobs.smartrecruiters.com to apply

    Note: Get your CV ready for 2022. Order our 100% professional CV Service.

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  • CLICK HERE TO APPLY

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