List of All Nigeria Banks Customer Care Phone Number and Email ( First Bank, GTB, Zenith and more )
According to the Central Bank of Nigeria (CBN), there are 24 licensed commercial banks operating in the Nigeria.
The banks, along with other financial institutions, are responsible for managing over 200 million bank accounts, a number that exceeds the population of many African countries.
However, the increase in bank accounts brings alot of challenge in the system, especially with the upgrading toward electronic banking.
According to an analysis of e-payment data by the Nigerian Interbank Settlement System (NIBSS), the numbers of e-payment transactions in February 2023 alone was 183.69 million from 108.13 million in January. These figures have significantly increased in 2024 and beyond as more Nigerians use electronic transactions on daily basis.
List of All Nigeria Banks Customer Care Phone Number and Email
For customers who have complaints, here are the email and phone numbers for banks customer care services.
| Banks | Phone number | email address |
| Access Bank | +234 1- 2712005-7, +234 1-2802500, 07003000000, 01-2273000, 01-2273007 | contactcenter@accessbankplc.com |
| Citibank | +234 1 463 8400 or + 234 1 2798400 | head.customercare@citi.com. |
| Ecobank Nigeria Plc | 0700 500 0000 | Contactcentre@ecobank.com |
| Fidelity Bank | 0700 3433 5489 | true.serve@fidelitybank.ng |
| First Bank Nigeria Limited | 234 708 062 5000, +234 1 448 5500 | firstcontact@firstbanknigeria.com |
| FCMB | 0700 329 0000 or 01-279 8800 | customerservice@fcmb.com |
| Globusbank | +234 1 2259000 | contactcenter@globusbank.com. |
| GTB | +234 1 4480000 or 0700 48266328 or +234 802900 2900 or +234 803900 390 or +234 904 000 2900 or +234 1 2715227 | gtassistant@gtbank.com. |
| Heritage Bank | +234-1-2369000 or +234-1-6309000; | complaints@hbng.com; info@hbng.com |
| Keystone Bank | 234 700 2000 3000 | contactcentre@keystonebankng.com |
| Parallex Bank | 0700 727 25539 or 0912 180 4317 | dataprotection@parallexbank.com |
| Polaris Bank | 0700-75932265, +234 806 988 0000, +234 1 4482100 and +234 1 2705850 | yescenter@polarisbanklimited.com |
| Premium Trust Bank | 07007736486 | contactpremium@premiumtrustbank.com. |
| Providus Bank | 0700776843 87 | businessconcierge@providusbank.com |
| Stanbic IBTC Bank | +234 700 909 909 909 | CustomerCareNigeria@stanbicibtc.com |
| Standard Chartered Bank | +234 1 280 2447, +234 1 461 9999 | clientcare.ng@sc.com |
| Sterling Bank | 070078375464 | customercare@sterling.ng |
| SunTrust Bank | 234 01-2802143 or 01-2802144 | helpdesk@suntrusNOP.com |
| Titan Trust Bank | 07000200200, 01-2265100, 01-2265129 | Contactcentre@titantrustbank.com |
| Union Bank | 01 2716816 or 07007007000 | customerservice@www.unionbankng.com |
| UBA | +234) 07002255-822, (+234) 01-6319822 | cfc@ubagroup.com |
| Unity Bank | +234 7057323225-30, 09-8734331, 07080666000 | customercare@unitybankng.com or We_care@unitybankng.com |
| Wema Bank | +234-8039003700, send an SMS to 07051112111 | purpleconnect@wemabank.com |
| Zenith | 234-1-2787000 or | zenithdirect@zenithbank.com |