Nigeria’s fintechs, Africa’s largest hub at over 430 firms, have gained a practical guide to tap artificial intelligence, strengthening their operations and boosting growth in a competitive field.
Unveiled as a tool to sharpen efficiency—evidenced by a 40 per cent rise in customer satisfaction and 50 per cent faster integrations—it offers a clear path for firms aiming to stay robust and expand.
The report, ‘Unlocking the Power of AI in Nigeria’s Fintech Sector’, comes from Remita, a payment veteran now deep into AI.
“For years, fintech in Nigeria has been defined by bold ambition and relentless execution, but the next phase of development requires more strategic intelligence, and AI is one of the keys to unlocking what more represents.” said Managing Director, Remita, ‘DeRemi Atanda.
The leaders of tomorrow will be those who understand how to leverage the capabilities that new technologies like AI bring to the fore. The question is no longer whether to adopt AI but how to do so in a way that delivers maximally.
Atanda, a Remita voice, tied it to bigger goals: “This strengthens Nigeria’s place as Africa’s fintech leader.” With half the continent’s startup funds landing here, the guide shares Remita’s AI lessons—strategy, regulation, and workforce prep.
“It’s about careful, responsible steps,” Okpagu added, stressing ethics and longevity.
Similarly, as AI becomes central to financial technology, businesses that fail to integrate it into their core operations risk losing relevance in an increasingly digital-first economy.
“AI should be a force multiplier, not a sideline,” said Remita’s chief AI officer, Uchenna Okpagu, encouraging its use for security and scale. At Remita, it’s trimmed enquiries by 19 per cent—a sign it’s here to stay.