The Nigerian Civil Aviation Authority (NCAA) has vowed to apply necessary sanctions against Qatar Airways for allegedly mistreating Nigerian passengers.
This was revealed in a statement by the NCAA’s Director of Public Affairs & Consumer Protection, Michael Achimugu, via his official X account on Friday.
According to the terse statement, Achimugu noted that the airline had failed to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.
Achimugu narrated a recent incident involving a Nigerian passenger accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha.
He said the airline failed to report the allegation in Nigeria before taking it to Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.