OnePlus launched the successor of the OnePlus 12, the OnePlus 13, towards the end of October in China. Also, it has officially confirmed that the global launch will take place in January 2025. Now, OnePlus has made another important announcement introducing its Green Line Worry-Free Solution program.
This initiative is part of the company’s broader Project Starlight, which aims to develop superior display technology and deliver an enhanced user experience. As part of the Green Line Worry-Free Solution program, OnePlus is promising long-term peace of mind for users—the industry’s first ‘lifetime warranty’ for display issues, including the green line issue.
Three key steps of OnePlus’ Green Line Worry-Free Solution program
OnePlus’ solution starts with the development of cutting-edge display technology. To combat the green line issue, the company has integrated a PVX Enhanced Edge Bonding Layer into all its AMOLED displays. This new material has exceptional resistance to weathering and chemicals, forming a robust barrier that slows down the intrusion of moisture and oxygen.
By replacing the old, less protective material with this high-performance layer, OnePlus equips its displays to handle extreme conditions, such as high humidity and fluctuating temperatures, which are reportedly the causes of display issues like green lines. The PVX layer effectively provides a much more durable and long-lasting display, reducing the green line problem significantly.
In addition to improving the display technology, OnePlus has strengthened its quality control processes to ensure that every device meets the highest standards of durability. The company conducts over 180 rigorous tests on its devices, simulating real-world conditions such as extreme heat, humidity, and structural stress.
One of the key tests is the “Double 85” test, where devices are exposed to 85°C temperatures and 85% humidity for extended periods, validating the display’s performance in challenging environments. This thorough testing goes beyond industry norms, ensuring that OnePlus devices remain reliable and durable throughout their lifespan.
Lifetime warranty against the green line issue: a bold promise
Perhaps the most significant aspect of OnePlus’ announcement is the introduction of “a lifetime warranty for display issues like the green line problem,” which covers all OnePlus devices.
OnePlus provided similar solutions to this issue in the past. However, the company acknowledged that there was room room to improve the manufacturing and quality control process. It will also be interesting to see if other brands follow its lead and invest in similar efforts to address one of the most frustrating issues with smartphones.