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Ovation celebrates two decades of providing managed mobility services

“While we continue to optimize our service delivery for each customer, the fundamental evolution of services from the first ten years continues to be present in our portfolio today.”

Cornelius, NC (PRWEB) September 27, 2022

Ovation Wireless Management, a provider of managed mobility services, is proud to announce its 20th anniversary serving enterprises and businesses in the US and globally.

Twenty years ago, Randall Light (CEO), Rex Greer (President) and Lee Newman (Executive Vice President), all wireless carrier giants, launched the concept and business plan for Ovation Wireless, initially focusing on optimizing wireless carrier bills. Telecom costs for businesses to help. The strategy involves the use of Magellan, their proprietary software tool, which analyzes thousands of rate plans and provides customers with information to increase the return on their wireless investment. Ovation’s legacy optimization audit service remains an effective solution for helping companies reduce their costs by thoroughly auditing wireless bills, aligning users’ usage habits with the most cost-effective plans.

Operating from a small home converted for business in the Myers Park area of ​​Charlotte, NC, the team set out to change the landscape of how companies manage their cell phones. It was 2002 and another significant change in technology had occurred in the cell phone industry, the capability for a full color display and the ability to integrate a camera into a cellular device. Ovation coincided with the birth of the first camera phone and at a time when the wireless industry was already exploding. Ovation co-founder and CEO Randall Light commented, “At the time, with many more businesses adopting wireless technologies as an essential part of their enterprise communications plan, the opportunity was open to us.”

Equipped with a staff of five employees and founding owners, the team works diligently to bring in new customers with the voices of customers driving their offerings. Shortly after the wireless optimization service was successfully launched, Ovation customers also requested more support and guidance on a monthly basis. Ovation added monthly management, reporting and end user support to their repertoire to help keep their customers’ wireless costs and day-to-day operations streamlined after the initial audit.

As the business grew, so did the list of services and capabilities, and after two decades, the two headquarters were moved to business offices, and after about fifty employees, Ovation is now operating in the US as well as globally. Provides complete mobile lifecycle management for customers. Strategic partners have also provided a key element to the growth strategy for Ovation. Light continued, “As our average customer size grew to include F500 accounts, we benefited from working closely with them on solution expansion. While we continue to optimize our service delivery for each customer Keeping, the fundamental development of services from the first ten years is still present in our portfolio today.

Another component of Ovation’s success stems from their strong relationships with wireless carriers. Ovation president Rex Greer said: “In our 20-year history, we have never taken an adverse stance with carriers.” “Our founders, as well as many of our experienced team members, previously worked for a wireless carrier prior to launching Ovation, and this ‘inside-out’ perspective helps our team understand the challenges affecting carriers and customers. helps.”

2022 has provided solid momentum for Ovation with several new large-scale client on-boarding and new technology releases planned for later this year. With the continued roll out of 5G, more businesses will benefit from Internet of Things (IoT) and machine-to-machine (M2M) technologies to monitor more aspects of their business. Ovation is poised to help enterprises effectively acquire and deploy these technologies to capitalize on this growth in IoT and M2M services.

about the ovation

Ovation is a privately operated Managed Mobility Services Company that provides solutions globally. Our services help organizations plan, save, deploy, support and manage mobile devices while increasing efficiencies and reducing costs. Our team’s extensive wireless carrier industry experience is unparalleled and brings our customers unmatched and optimal results. Our reporting tools are GDPR compliant and we combine this with our service delivery team to provide practical, high touch managed mobility services. To learn more, visit https://www.ovationwireless.com and follow us on LinkedIn.

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