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Why you should stop insulting customer service representatives

Today on the Techpoint Africa Podcast, our Managing Editor, Emmanuel sits down with Emmanuel Gbolade, Co-founder and CEO of communication startup, Termii to discuss customer service in today’s digital world, especially in the fintech space.

They discuss the role of third parties in service delivery, customer communication, the need for a strong and implementable support system, and some of Termii’s plans for consumers.

You can catch up on the conversation on Google PodcastsApple PodcastsSpotifyYouTube, and anywhere you get your podcasts. You can also send your questions and observations to [email protected] or share your thoughts using the hashtag #TechpointAfricaPodcast. 

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