7 Official Ways to Block Zenith Bank ATM Card if Stolen

It’s no longer new that many people lose their life savings because their ATM card was stolen and used to withdraw their money before they could have gone to the Bank to block the card.

You can imagine if it’s on a weekend when Banks are not in operation, it means the person has to wait until Monday before he/she can go to the bank. This is why Zenith bank has made provisions for the immediate deactivation of a stolen or lost ATM card. In this article, Naijaonpoint Media will teach you 7 Ways to Block Zenith Bank ATM Card if stolen.

What is Zenith Bank ATM

Zenith Bank ATM card is a debit card issued by Zenith Bank, a Nigerian financial institution, to its account holders. The card allows account holders to access their funds through Automated Teller Machines (ATMs), Point of Sale (POS) terminals, and online platforms. The Zenith Bank ATM card comes with a PIN (Personal Identification Number) that enables customers to authenticate their transactions and protect their funds from unauthorized access. The card can be used both locally and internationally, and customers can withdraw cash and make payments at any location that accepts Mastercard, VISA, or Verve cards.

How to block Zenith Bank Card if Stolen

1. Block Zenith Bank ATM Card Using USSD

Here are the detailed steps to block your Zenith Bank ATM card using USSD:

1. Dial *966# from the phone number linked to your Zenith Bank account.
2. Select option “8” for “Card Services”.
3. Select option “1” for “Block Card”.
4. Enter your USSD banking PIN to confirm the transaction.
5. You will receive a message confirming that your ATM card has been blocked.

Alternatively, you can also use the following USSD code to block your ATM card:

1. Dial *966*911# from the phone number linked to your Zenith Bank account.
2. Enter your account number.
3. Confirm your account number by entering it again.
4. Enter your USSD banking PIN.
5. Follow the prompt to block your ATM card.

Some verification steps may be required to confirm your identity before the card can be blocked

2. Block Zenith Bank ATM card Using SMS

This is free on your account. However, standard SMS charges may apply.

Here are steps to block your Zenith Bank ATM card using SMS:

1. Open your phone’s messaging app.
2. Compose a new text message.
3. Type “BLOCK (space) NUBAN (space) ATM” and send it to 08070-333-333.
4. (Replace “NUBAN” with your 10-digit Zenith Bank account number and “ATM” with the last four digits of your ATM card number).
5. You will receive a confirmation message with further instructions.

3. Block Zenith Bank ATM card Using Mobile App

Make sure you are using the latest version of the Zenith Bank mobile app to access all features.

Here are steps to block your Zenith Bank ATM card using the mobile app:

1. Open the Zenith Bank mobile app on your device.
2. Log in to your account using your credentials.
3. From the dashboard, click on “Cards”.
4. Select the ATM card you want to block.
5. Click on the “Block Card” button.
6. Confirm your action by clicking “Yes” on the pop-up message.
7. Enter your mobile banking PIN or Token code to authenticate the transaction.
8. You will receive a message confirming that your ATM card has been blocked.

4. Block Zenith Bank ATM card Using WhatsApp

For a seamless experience, make sure you are using the latest version of WhatsApp to access all features.

Here are the detailed steps to block your Zenith Bank ATM card using WhatsApp:

1. Save the Zenith Bank WhatsApp number (+234 9090 901 901) to your contact list.
2. Open WhatsApp and search for the Zenith Bank contact.
3. Start a new chat with the Zenith Bank contact.
4. Type “BLOCK CARD” and send it to the contact.
5. Follow the prompts and provide any additional information required to verify your identity.
6. You will receive a message confirming that your ATM card has been blocked.

5. Block Zenith Bank ATM card  Using Customer Care

Please note that you may be required to provide some verification information such as your account number, phone number, and other personal details before the card can be blocked.

Here are the steps to block your Zenith Bank ATM card using customer care:

1. Call Zenith Bank customer care on +234-1-2787000, +234-1-2927000, +234-1-4647000, or +234-1-2783073.
2. Select the option to speak with a customer service representative.
3. When connected, inform the customer service representative that you want to block your ATM card.
4. Provide any additional information required to verify your identity.
5. The customer service representative will confirm that your card has been blocked and provide you with further instructions if necessary.

6. Block Zenith Bank ATM Card Using Online Banking

Some verification steps may be required to confirm your identity before the card can be blocked. Also, make sure you are using a secure internet connection and the latest version of your web browser to access online banking.

Follow the steps to block your Zenith Bank ATM card using online banking:

1. Visit the Zenith Bank website at https://www.zenithbank.com/internet-banking and log in to your account using your credentials.
2. From the dashboard, click on “Cards”.
3. Select the ATM card you want to block.
4. Click on the “Block Card” button.
5. Confirm your action by clicking “Yes” on the pop-up message.
6. Enter your online banking PIN or Token code to authenticate the transaction.
7. You will receive a message confirming that your ATM card has been blocked.

7.  Block Zenith Bank ATM Card Using a Branch

You may be required to provide some verification information such as your account number, phone number, and other personal details before the card can be blocked. Also, you may be asked to fill out and sign a form to initiate the blocking process.

Sure, here are the detailed steps to block your Zenith Bank ATM card using a branch:

1. Locate the nearest Zenith Bank branch.
2. Visit the branch and proceed to the customer service desk or any available bank officer.
3. Inform the officer that you want to block your ATM card.
4. Provide any additional information required to verify your identity.
5. The officer will initiate the process to block your card and provide you with further instructions if necessary.