Air Peace compensates 220 passengers for flight issues in November 2024 

The announcement was made via the NCAA’s official X (formerly Twitter) account, accompanied by documents detailing the compensation process.

The documents, signed by Michael Achimugu, the Director of Public Affairs and Consumer Protection at NCAA, provided essential details, including the dates of compensation, flight numbers, routes, flight dates, passenger load, discounts offered, and the reasons for the compensations.

A review of the records revealed that the affected flights occurred between November 1 and November 30, 2024, with compensation percentages ranging from 25% to 65%, depending on the nature of the disruption.

The reasons for the compensations were varied and included operational issues, downgrades from business class, and technical problems with the airline’s aircraft. Other disruptions involved delayed flights caused by the late arrival of operating aircraft, mishandling of baggage, and the temporary closure of Warri Airport.

These issues significantly impacted passengers, prompting the airline to provide compensation in accordance with aviation regulations.

In addition to Air Peace’s compensations, the NCAA also shared details of compensation provided by Aero Contractors in 2024. According to the document, the airline offered compensation 20 times between February and September 2024.

The compensation cases also included various combinations of economy and business class return tickets, with multiple instances of economy class tickets being offered.