Telecoms giant MTN Nigeria has confirmed it is experiencing network disruptions affecting customers in parts of Lagos State.
In a message sent to subscribers on Sunday evening, the company said:
“Dear Customer, we’re experiencing network challenges in some parts of Lagos State, and our services may be temporarily unavailable as a result.
Our engineers are working to restore services as soon as possible. Thank you for your patience and understanding.”
The message followed hours of mounting complaints across social media platforms, where many users reported being unable to make calls, access data, or complete transactions dependent on MTN’s connectivity.
Lagos, as the country’s commercial hub, is particularly sensitive to such outages given the heavy reliance of businesses and individuals on mobile data and voice services.
MTN is the largest telecom operator in Nigeria, with over 80 million subscribers, representing about 38% of the market share.
While the company has invested heavily in network expansion and 5G rollouts, service interruptions still occur, often attributed to fiber cuts, power supply disruptions, or technical glitches.
What happens next: MTN says its engineers are already working to restore services, though no timeline has been provided for full resolution.