THE Global logistics leader DHL has announced a temporary suspension of shipments from businesses to individual consumers in the U.S. for parcels valued above $800, effective today.
The decision comes amid growing delays in customs processing due to recent changes in U.S. regulations.
“Due to recent updates in U.S. Customs regulations, shipments entering the U.S. with a declared value over $800 are experiencing significant delays, sometimes lasting several days,” DHL stated.
The policy shift follows broader trade measures initiated under President Donald Trump’s administration, which include revised import thresholds and increased tariffs aimed at reducing trade imbalances.
One such measure, implemented on April 5, lowered the threshold for formal customs clearance from $2,500 to $800, triggering a sharp increase in processing volume.
“We are working around the clock to manage the surge in formal customs entries,” DHL noted.
While the suspension applies only to business-to-consumer shipments, business-to-business deliveries remain unaffected—although they may still encounter delays.
Additionally, the U.S. government recently eliminated duty-free exemptions for small parcels from China, a move seen as targeting low-cost e-commerce platforms such as Temu and Shein.