By Folashade Olorunfemi
In commemoration of the 2025 Customer Service Week, the Edo State Health Insurance Commission (EDOHIC) has commenced series of activities across the three senatorial districts of the Edo state, to celebrate its enrollees and reaffirm its commitment to quality and effective service delivery.
During the commencement of the celebration at the Commission’s Corporate office in Benin City, the Director General of EDOHIC, Dr. Augusta Ikpea-Enaholo, reiterated the Commission’s dedication to achieving its mission. She added, “With dedication, collaboration and an unwavering focus on service excellence, our mission to achieve Universal Health Coverage for every Edo State resident is truly feasible”.
While Addressing enrollees during the celebration, The Director of the Customer Success Department, Mrs. Femi Monye, reaffirmed the Director General’s statement.
In her words, “We are committed to ensuring that every interaction and service experience reflects our core values of excellence. As we mark Customer Service Week, we celebrate our enrollees and reaffirm our promise to continue providing accessible and reliable healthcare for all”.
Also in attendance was the EDOHIC Regional Supervisor (Edo North), Dr. Momodu Mustapha, who noted the Commission’s focus on creating meaningful experiences for enrollees across the region. He also cited.the commission’s passion for building positive customer relationships and ensuring a smooth and enjoyable experience for everyone.
Similarly, the EDOHIC Regional Supervisor for Edo Central, Mr. Percy Oseghale Okuofo, emphasized the Commission’s commitment to expanding access to quality healthcare for all, including its continuous improvement, guided by its vision.
As part of the week’s activities, the Customer Success Team engaged enrollees at EDOHIC offices across the three senatorial districts through interactive sessions-focused, distribution of gift items and lunch sessions.
Related
