The Federal Competition and Consumer Protection Commission (FCCPC) has lifted the seal on the headquarters (HQ) of Ikeja Electric Plc following the company’s binding commitment to comply with remedial measures after multiple consumer rights violations.
Recall that the Commission had earlier sealed the DisCo’s headquarters on December 11, 2025, after Ikeja Electric failed to comply with a NERC directive to unbundle a Maximum Demand account into 20 individual accounts for a customer who had been without electricity for over two and a half years.
In a statement on Friday, Ondaje Ijagwu, Director of Corporate Affairs at FCCPC, said: “Ikeja Electric undertook to resolve all consumer complaints referred to it by the FCCPC within agreed timelines. Any breach of the undertaking would expose it to renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act.”
Reacting to the development, Tunji Bello, Executive Vice Chairman and CEO of FCCPC, described the Commission’s action as necessary to enforce the provisions of the Federal Competition and Consumer Protection Act (2018).
“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello said.
He further emphasised the Commission’s balanced regulatory approach: “We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured. What remains constant is our duty to protect consumers and uphold regulatory accountability.”