Telecommunications company, Globacom, has said its customers will henceforth enjoy device protection as it partners Nigeria’s leading technology solutions enabler, Cubecover.
The Device Protection service which is an industry first in Nigeria will avail both new and existing Glo subscribers protection of their mobile devices against screen and water damage for a small premium, while they receive up to N50,000 worth of screen repairs or replacement when damage occurs.
Globacom’s Head of Value Added Service (VAS), Mr. Mojeed Aluko explained that for as low as N50 per day, customers can ensure their device is covered against screen or water damage at any time. There is also a N300 subscription for those who would like to pay the premium weekly, while those who prefer to pay the premium monthly only need to pay N600 every month. With this affordable micro-protection, subscribers will receive up to N50,000 worth of screen repair free when damage occurs. He further disclosed that the device protection will only be active after the customer maintains an active subscription for one month.
Said he: “As a responsive and innovative network, we are leveraging this opportunity to provide meaningful protection to our customers, helping them stay connected even in the event of accidental damage.”
He noted that customers who desire to enjoy this initiative are required to dial *7013*1# to enroll via USSD, by choosing a daily, weekly, or monthly subscription package.
“The customer pays the device protection subscription through deductions from their Glo airtime and they can do so through the option of one-time subscription or auto-renewal. After successful payment, the subscriber receives a link to test the integrity of their device screen. Once the screen passes the diagnostic check, the device’s IMEI is registered with Cubecover”, Aluko further added.
Managing Director of Cubecover, Mr. Deji Macaulay, said that the strategic partnership with Globacom is an assurance of one less thing to worry about by removing the common anxieties associated with phone usage, accidental damage and repairs.
Globacom concluded that “the device protection service is unique because of its simple enrolment process via mobile phones and its affordable micro-premiums. It is also fast as its tech-driven verification process eliminates delays and paper works,” adding that new customers without Glo SIM can walk into any Gloworld shop across the country, purchase a SIM and any phone device of their choice and subscribe to the device protection immediately.