Google just launched the “Pixel Watch Warranty Helper” program to facilitate warranty claims. The new tool seeks to offer more automation to a process that previously could be a bit complex.
Perhaps you’ve gone through the frustrating situation where your device is completely damaged to such a level that it cannot be repaired. In those cases, you only have the option of requesting a replacement if the damage is covered by the warranty. However, the process for making these types of claims is not always simple.
Google made it especially complicated with the Pixel Watch series replacement service. With this method, requesting the replacement of a Pixel Watch 2 required a cumbersome and inconvenient process of up to 8 steps.
Pixel Watch Warranty Helper makes the warranty claims process more convenient
However, it seems that Google realized that it could improve on that. Its answer is the new Pixel Watch Warranty Helper program. The basis of the new system is an interactive questionnaire where you can select the appropriate option according to the problem you have.
As expected, the Pixel Watch Warranty Helper is associated with your Google account. This means that once logged in, you can easily see a list of your Google devices. The tool brings together a good set of options to check everything you need to know about the warranty status of your products. Of course, you can also request repairs or replacements from there.
The tool shows useful information about the device you choose. For example, it will show you its start and expiration dates for warranty, even if the return window is active. There are also other options for additional help for all your devices. Basically, it is a “hub” to centralize everything you need regarding repairs or warranty claims.
It is curious that the tool is called “Pixel Watch Warranty Helper.” Once you access it, you will notice that it is not only compatible with Google smartwatches. In fact, the list includes all of the company’s devices. However, ignoring the naming choice, the launch of the tool is good news for Google device owners.