There was mild drama at the Nnamdi Azikiwe International Airport, Abuja, on Friday as British Airways denied 58 passengers boarding on its Abuja-London flight due to a faulty aircraft door.

The Nigeria Civil Aviation Authority (NCAA) said the decision was taken as a standard safety measure to keep certain seats unoccupied.

Naijaonpoint reports that the Director of Public Relations and Consumer Protection of the NCAA, Michael Achimugu, confirmed the development in a post on his 𝕏 handle, explaining that the safety defect forced the airline to limit the number of passengers.

“As a result of the faulty door, they had to deny 58 passengers boarding this morning,” Achimugu wrote.

According to him, hotel accommodation was provided for affected passengers, while some chose to return home.

“Hotel accommodation has been provided, and 28 passengers opted to return home, while 30 accepted the offer. Affected passengers can file for compensation. Arrangements are being made to airlift them tomorrow morning,” he stated.

Achimugu also urged travellers to always approach NCAA Consumer Protection Officers at the terminal in cases of delays or disruptions.

“The first resort in situations like this is to locate the NCAA Consumer Protection Officers at the terminal, and they will ensure that your right to care is protected (if the airline delays),” he advised.