Job Vacancies

Latest Job: Ongoing Recruitment at Brainshare Technologies & Services Nigeria Limited

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    We are Brainshare! A company specialized in Network and IT Services, have taken this challenge by providing services which include High Availability, High Capacity Network Connectivity, Network Virtualization, Network Managed Service, Network Design, Network Installation, Network Management and Security Video, Voice and Data integrated solutions.
    We are a…

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    • Contents
    • Open Jobs
      1. Graduate Training (Network Engineering)
      2. Senior Accountant
      3. Customer Services Specialist
    • Method of Application

    Graduate Training (Network Engineering)

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 0 – 1 years
    • Location Lagos
    • Job Field Graduate Jobs&nbsp , ICT / Computer&nbsp
    • Salary Range ₦100,000 – ₦150,000/month

    Personal Qualities & Qualifications:

    Job Holder need to be:

    • CCNA Certified.
    • A focussed, self-motivated employee with creative flair who will bring Network strategies to life.
    • Passionate about Network Engineering that thrives on delivering exciting performance and content.
    • Friendly attitude.
    • Trainable and easily learn new ideas.
    • Strong time Management.
    • A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.
    • Degree holder in Electrical Electronic Engineering, Information Technology, Telecommunications Engineering Or Computer Engineering from reputable higher institution.
    • Demand on the Job:
    • Ability and wiliness to work long hours and meet tight deadlines.
    • Ability to work under none or minimal supervision.
    • Ability to work weekends and in shifts.

    go to method of application »

    Senior Accountant

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 – 10 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp
    • Salary Range ₦400,000 – ₦500,000/month

    Main Duties:

    • Supervise and manage the A/R, A/P and GL Accounts postings of the Payable Accountant, Receivable Accountant & other Accountants on a timely basis.
    • Supervision of Inventory activities— Inventory Receipts, Issues, Stock count, Costing of Stock items and posting of activities into the GL Accounts.
    • Handles Banking relations & Treasury management for the company.
    • Management of month-end closing of the A/R, A/P and other GL accounts.
    • Monitoring the daily/weekly financial activities and monthly Accounts Reconciliation (Bank Accounts, Customers’ Accounts, Vendors’ Accounts and other GL Accounts).
    • Monitor the Monthly Invoicing (Clients Billing) and A/R Collection for completeness and effective reporting.
    • Responsible for  validating the accuracy of postings of financial transactions batches (properly analyzing of ALL transactions before final processing into the GL Accounts)
    • Supervise postings and remittances of the various Tax obligations—WHT, VAT, PAYE Tax, Staff Pensions, others.
    • Supervise the preparation of the weekly activities Reports—Payables, Receivables, Inventory, Bank and Cash Balances etc
    • Supervise materials procurement for the company at fair cost without compromising quality and approved specifications.
    • Actively participate in the Monthly, Quarterly and Annual preparation of Financial / Management Accounts and other Financial Performance Reports.
    • Actively participate in the annual Statutory Financial Audit and other Regulatory Audits.
    • Supervision of the Accounts Reconciliation of Paystack and other payment gateway institutions.
    • Assist in relationship management with Tax and other regulatory agencies
    • Assist in relationship management with the Statutory Auditors and other consultants
    • Actively participate in the financial and overall business improvement processes and procedures.
    • Actively participate in the financial and overall business improvement processes and procedures.
    • Provides leadership, mentorship & training to the Junior Accounts Personnel.
    • Performs other tasks assigned by the Management.

    Personal Qualities & Qualifications:

    Job Holder must possess the following:

    • An analytical mind with a strategic ability.
    • Good knowledge of financial software and must be proficient with Zoho Books.
    • Attention to detail & thoroughness.
    • In-depth knowledge of corporate finance,
    • Excellent organizational & leadership skills.
    • Outstanding communication & interpersonal abilities.
    • Degree holder in Accounting from reputable higher institution.
    • Professional certification from recognised Accounting Bodies such as ICAN, ACCA etc.

    Required Experience:

    • Must have 6 -10 years cognate experience in a similar position from reputable big organization.

    go to method of application »

    Customer Services Specialist

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 years
    • Location Lagos
    • Job Field Customer Care&nbsp

    Job Summary:

    We are currently seeking an experienced Customer Service Specialist to join our company. The ideal candidate should have a minimum of 2 years of experience in customer services within the telecommunication industry. As a Customer Service Specialist, you will be responsible for maintaining a positive and professional relationship with customers, managing incoming calls, resolving inquiries, and ensuring customer satisfaction.

    Main Duties:

    • Manage our foreign clients.
    • Maintain a positive, empathetic, and professional attitude toward customers at all times.
    • Manage a high volume of incoming calls from customers.
    • Proactively generate sales leads during customer interactions.
    • Respond promptly to customer inquiries via various communication channels such as email, SMS, and phone calls.
    • Identify and assess customer needs to ensure customer satisfaction.
    • Demonstrate a comprehensive knowledge of our services to answer customer questions accurately and efficiently.
    • Process customer orders, forms, applications, and requests accurately.
    • Maintain detailed records of customer interactions, transactions, comments, and complaints.
    • Collaborate and coordinate with colleagues as necessary to resolve customer issues.
    • Provide prompt feedback on the efficiency of the customer service process.
    • Manage a team of IT trainees or junior customer support representatives in the Network Operations Center (NOC).
    • Ensure customer satisfaction and provide professional customer support at all times.
    • Build sustainable relationships and establish trust with customer accounts through open and interactive communication.
    • Provide accurate, valid, and complete information using the appropriate methods and tools such as MOWE, Zalpro, and Zoho Desk.
    • Liaise with the Technical Team, Engineering, and Account departments to address fault resolutions and customer account reconciliation.
    • Handle customer complaints, providing appropriate solutions and alternatives within designated time limits, and following up to ensure resolution.
    • Troubleshoot customer issues over the phone and resolve them promptly.
    • Maintain records of customer interactions, process customer accounts, and file necessary documents.
    • Follow communication procedures, guidelines, and policies.
    • Go the extra mile to engage customers and ensure their satisfaction.
    • Perform any other tasks assigned by management.


    • Degree in English, Mass Communication, Computer Science or related field with minimum of Second Class Upper.
    • Minimum of 2 years of experience in customer services within the telecommunication industry.
    • Technical and good communication skills.
    • Excellent communication skills and ability to maintain a positive and professional attitude.
    • Strong problem-solving and decision-making abilities.
    • Empathetic and patient mindset to handle customer complaints and provide effective solutions.
    • Proficient in using customer service software, CRM systems, and relevant computer applications.
    • Ability to work independently as well as collaboratively in a team environment.
    • Attention to detail and accuracy in record-keeping and documentation.
    • Must reside around Lagos Island, Lekki, Jakande, Ajah, Abraham Adesanya.

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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