WATCH THE VIDEO HERE A leading telecommunications company in the country, MTN Nigeria Communications Plc, has expressed its desire to ensure its customers enjoy better service delivery by tackling the quality of service issues, especially after it received the approval of the Nigerian Communications Commission (NCC) to increase its tariffs by 50 per cent. The chief executive of the telco, Mr Karl Toriola, while speaking on Arise TV earlier this month, said the management has concluded plans to double investments in upgrading the company’s network infrastructure in the country. Over the past two years, MTN Nigeria spent about N440 billion on capital expenditure and this should double in 2025, according to Mr Toriola. He explained that this massive investment in its network infrastructure is in compliance with the regulatory authorities “that the (price) adjustment must be accompanied by tangible improvements in network performance.” “We will probably do more than twice the capital expenditure that we did in 2023 and 2024 this year,” Mr Toriola stated, translating to a projected investment of nearly N900 billion in 2025. The primary driver for this increased spending, according to the CEO, is “addressing the quality of service issues” to meet both regulator and public expectations. The company anticipates that these investments will lead to noticeable improvements in service quality for subscribers by the end of the second quarter or early in the third quarter of 2025.
MTN May Invest N900bn to Upgrade Network Infrastructure
