The Nigeria Immigration Service (NIS) has announced the rollout of an enhanced passport tracking feature.
The update posted by the Service on X on Thursday followed rising public clamour over delays in passport issuance and collection.
According to the Service, it had observed that hundreds of passports produced had remained uncollected, leading to increasing complaints from applicants.
The updated system introduces a new status—“PRODUCED (PASSPORT PRODUCED, READY FOR COLLECTION)”—to the existing passport tracker.
The feature is intended to give applicants clearer visibility on when their passports are ready for pickup or courier delivery, thereby reducing uncertainty around processing timelines.
The development followed weeks of heightened criticisms from passport applicants, including prominent Nigerians, who have taken to social media to express frustration with the process.