NITDA issues advisory on protecting WhatsApp accounts from cyber threats 

This advisory provides specific steps for both individuals and group administrators to prevent and respond to account breaches.

The guidance comes amid growing concerns over cyber threats targeting messaging apps and social media platforms, with WhatsApp being particularly vulnerable due to its widespread use.

NITDA emphasizes the importance of staying vigilant while using the platform to ensure security and safeguard personal information

“WhatsApp is a powerful communication tool, but like any digital platform, it requires you to stay vigilant. Follow these simple yet crucial steps to ensure your security and protect your information,” the agency stated.

NITDA advises that if a user suspects their WhatsApp account has been compromised, they should act swiftly to regain control. One of the immediate actions recommended is logging out of all devices to disconnect any unauthorized users.

“Logging out all devices can help limit unauthorized access and give users back control of their accounts,” NITDA stated.

For a more comprehensive recovery, users are encouraged to uninstall and reinstall WhatsApp, which allows them to request a new verification code. NITDA emphasizes that setting up two-step verification immediately after regaining access is essential, as this adds a security layer against potential future hacks.

“Two-step verification is one of the most effective measures in preventing unauthorized access,” NITDA said.

NITDA also suggests that hacked users notify their contacts to prevent potential phishing attempts. Informing contacts is key to limiting the spread of any misleading messages or links that could harm other users.

Additionally, reviewing recent chats for any unusual activity or messages is recommended. For ongoing issues or if recovery proves challenging, NITDA encourages contacting WhatsApp Support directly.

NITDA’s advisory extends specific guidance for WhatsApp group administrators on safeguarding group chats, especially when a group member’s account is compromised.

NITDA highlights the value of using WhatsApp’s support tools, such as the “Forgot PIN” and “Request Support” options, for recovery. Should the need arise, group admins may also report the compromised account to WhatsApp for assistance.

To reduce the likelihood of account hacks, NITDA recommends several best practices that can help all WhatsApp users enhance their account security:

Finally, NITDA recommends that users avoid using WhatsApp over unsecured public Wi-Fi networks, which are more vulnerable to data breaches.