The Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, has reaffirmed the agency’s commitment to strengthening inter-agency collaboration during a courtesy visit by the Director General of the National Broadcasting Commission (NBC), Mr Charles Ebuebu, aimed at exploring partnerships in digital transformation and regulatory frameworks across Nigeria’s media and technology sectors.
Inuwa said digital transformation and regulation are inseparable in Nigeria’s rapidly evolving digital ecosystem, stressing that transformation is a continuous process requiring constant improvement, adaptability and periodic target-setting rather than a one-off initiative.
He explained that NITDA deliberately embarked on a transformation journey to reposition itself from a traditional civil service institution into a high-velocity, smart public sector organisation, noting that much of its workforce originally came from the mainstream civil service with entrenched bureaucratic mindsets.
“More than 70 to 80 per cent of our staff came from the mainstream public service, so we focused on changing the narrative by investing in people, resetting mindsets, building capacity, and fostering a culture that supports innovation and accountability,” Inuwa said.
According to him, NITDA’s digital transformation strategy is anchored on three core pillars — people, processes and technology — adding that technology alone cannot deliver value without the right people and efficient processes supported by a strong organisational culture.
He disclosed that the agency carried out a comprehensive cultural reorientation programme and streamlined over 396 internal processes to eliminate inefficiencies, reduce excessive approvals and enable trust-based delegation, process optimisation, automation and inter-departmental collaboration.
On capacity building, Inuwa said all NITDA staff have undergone mandatory artificial intelligence training to enhance productivity, noting that AI is being used to improve workflows, generate ideas and transition staff from manual administrative roles to AI-enabled system administration.
He added that NITDA has developed a digital transformation playbook it is willing to share with NBC and other agencies, while Ebuebu, in his remarks, called for institutionalised collaboration between NBC and NITDA to strengthen regulation of the evolving media ecosystem, harness technology, promote local content growth and protect Nigeria’s cultural and national interests.
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