The Nigerian National Petroleum Company Limited (NNPCL) has launched a health insurance scheme for service attendants across its petrol stations nationwide.
In a statement signed by Chief Corporate Communications Officer, Andy Odeh, NNPCL said it decided to up the ante in its quest to advance workers’ welfare and improve quality of service to its customers.
Odeh said the Attendants’ Health Insurance Scheme which was launched recently by the NNPC Retail Ltd, in partnership with NNPC HMO, will onboard over 7,000 service attendants onto the NNPC HMO platform, marking a significant stride in guaranteeing access to quality healthcare services for the attendants.
Speaking at the launch of the initiative which held at the NNPC Mega Station in Abuja, the Executive Director, Retail Operations and Mobility, Baba-Shettima Kukawa, who represented the Managing Director of NNPC Retail Limited, Huub Stokman, described the scheme as a significant milestone in the company’s ongoing commitment to deliver quality service to its customers.
Kukawa said the company recognised that its station attendants serve as the primary touchpoints with customers, and that their welfare could directly impact on the quality of engagement and service delivery in a market where service excellence has become a key differentiator.