As part of its commitment to delivering exceptional customer experience through deeper engagement and partnership with its customers, Polaris Bank Limited recently held a Global Trade Forum in Ibadan, Oyo State.
The event afforded the bank’s customers from Oyo, Kwara, Osun, Ogun, Ekiti, and Ondo States to learn more about the various financial solutions on the ground to scale up their businesses.
It also provided a unique opportunity for Polaris Bank customers to engage directly with bank leaders, gain valuable insights, and explore new avenues for business growth.
“This forum is part of our broader mission to deepen customer relationships and ensure that you experience Polaris Bank not just as a financial institution, but as a true partner in your success.
“We want every interaction you have with us to reflect excellence, empathy, and innovation,” the Executive Director for Retail and Commercial Bank at Polaris Bank, Mr Chris Ofikulu, stated.
“Your presence here today reflects the deep trust and strong partnership and bond you share with Polaris Bank. We sincerely appreciate your continued support,” he added.
Also speaking, the Trade Services Officer at the company, Mr Olaleye Arinola, while educating the participants on the Pan African Payment and Settlement System (PAPSS), described this initiative as a platform designed to simplify cross border payments within Africa.
“PAPSS allows businesses to make payments in local currencies, eliminating conversion costs and supporting intra African trade. It is fast, secure, and designed to promote business growth across the continent,” he noted.
Commenting on the lender’s operational services, particularly in trade facilitation, the acting Divisional Head of Operations, Mr Ayo Adesanya, said Polaris Bank assists customers to verify trade documents and offers payment services at minimal percentage costs.
“We are committed to simplifying the trading process for our customers by ensuring that documents are properly verified and offering the option to pay on your behalf for a small fee,” he stated.
The Sector Lead for Agric Exports, Manufacturing and General Commerce, Mr Anthony Anichebe, underscored the bank’s role in supporting African businesses, highlighting the importance of exports to Nigeria’s economy and how Polaris Bank provides tailored financial solutions to foster growth in the sector.
“Exports are key to the diversification of our economy, and Polaris Bank is here to support your export initiatives with solutions that help you navigate international trade,” Mr Anichebe stated.
In his speech, the Head of Treasury at Polaris Bank, Mr Olayemi Agbe Davies, noted positive trends in the Nigerian economy such as improved oil production, gradual inflation slowdown, and growing foreign reserves.
“The outlook is promising, and Polaris Bank is here to support your business through trade finance, treasury solutions, and currency management,” he added.