WATCH THE VIDEO HERE The Nigerian Communications Commission (NCC) has approved a tariff adjustment for telecom operators in response to prevailing economic and market conditions. This decision was disclosed on Monday by Reuben Muoka, the NCC’s Director of Public Affairs. The approved adjustment, capped at a maximum increase of 50% over existing tariffs, is significantly lower than the over 100% hike requested by some operators. The NCC explained that this limit was determined after considering ongoing industry reforms aimed at ensuring long-term sustainability. According to the NCC, these adjustments align with the tariff bands established in its 2013 Cost Study and will be evaluated on a case-by-case basis, consistent with the Commission’s established approach to tariff reviews. The implementation will strictly adhere to the NCC’s newly issued Guidance on Tariff Simplification 2024, ensuring fairness and transparency. The NCC highlighted that telecom tariff rates have remained unchanged since 2013 despite rising operational costs faced by service providers. The approved changes aim to bridge the gap between increasing operational expenses and stagnant tariffs while maintaining uninterrupted services for consumers. The statement emphasized: Service Improvement: The adjustments will enable telecom operators to invest in infrastructure and innovation, leading to better network quality, enhanced customer support, and wider coverage. The NCC acknowledged the economic challenges faced by Nigerian households and businesses and expressed empathy for the potential impact of tariff increases. To minimize the burden on consumers, the Commission mandated telecom operators to prioritize service delivery improvements alongside the new tariffs. Operators must also provide measurable evidence of these improvements to ensure accountability. The Commission reiterated its commitment to fostering a robust and inclusive telecommunications sector, stating: “Our actions are designed to protect consumers, support operators, and sustain the ecosystem that drives connectivity across the nation.” Commitment to Long-Term Growth As a regulator, the NCC vowed to continue engaging stakeholders to create a telecom environment that balances consumer protection with industry sustainability. It remains focused on advancing Nigeria’s connectivity infrastructure for the benefit of all citizens.
Stakeholder Collaboration: The decision followed consultations with public and private sector stakeholders to ensure a balanced approach.
Consumer Protection: The NCC assured consumers that the adjustments would be implemented transparently and fairly, with operators required to inform and educate the public about the changes.
The NCC underscored its dedication to sustaining Nigeria’s telecommunications industry by supporting indigenous vendors and suppliers, promoting innovation, and driving the growth of the country’s digital economy.