SIM Services to Face Temporary Disruption Nationwide

SIM Services to Face Temporary Disruption Nationwide Amid NIMC Platform Switch

Naijaonpoint Media reports that the Association of Licensed Telecommunications Operators of Nigeria (ALTON) has announced that SIM-related services across all mobile networks in the country will experience temporary disruptions.

This update was conveyed in a statement released on Tuesday by ALTON Chairman, Mr. Gbenga Adebayo, and Publicity Secretary, Mr. Damian Udeh.

According to the statement, the disruption is a result of the National Identity Management Commission’s (NIMC) directive to migrate to a new identity verification platform.

Mr. Adebayo explained that while the new system is designed to enhance the integrity and efficiency of Nigeria’s identity management infrastructure, the transition has presented unforeseen technical challenges that are currently affecting the availability of SIM services nationwide.

“The new platform aims to improve the integrity and efficiency of identity management systems,” he said.
“However, the transition has temporarily hindered Mobile Network Operators from offering seamless SIM-related services.”

As a result, subscribers will be unable to process SIM swaps, replacements, new SIM activations, or related services during this period.

ALTON assured that its member operators are working closely with the Nigerian Communications Commission (NCC), NIMC, and other relevant authorities to resolve the integration issues as quickly as possible.

“We regret the inconvenience and urge subscribers to delay SIM-related requests until further notice,” Adebayo stated.

He reiterated ALTON’s commitment to delivering secure, reliable, and high-quality telecom services and promised that timely updates would be issued as the situation evolves.