Nollywood actress Uche Ogbodo has shared her bitter encounter with logistics company.
The businesswoman, via her Instagram page, revealed that she was sent a package from Abuja and didn’t get any further information for about five days. She had to send her personal assistant to their office in Ajah.
She claimed that she went to the office, expressed disappointment in them, and asked to pick up her package, but she was told to pay for demurrage. Uche said she pleaded with the guy, but he insisted on collecting money from her, which made her flare up.
Ogbodo said the guy also refused to allow her to see through management, and she noticed that other employees on duty were in on the same game scheme.
“LOGISTICS COMPANIES are Robbing people and stealing people’s Belongings in Broad Daylight! … Honestly, I used to think this only happens with smaller companies, but I was shocked when I witnessed it with GUO, one of the supposed giants in Transportation & Logistics in our Country.
I as a Business person sends lots of parcels through Logistics companies and I have lost so many packages that I always end up refunding Costumers or resending through other means.
On this very Day with GUO, a package was sent to me from Abj for @bodygangsocietyy, but I never got any message from the GUO on when the package would arrive or if it has even arrived. I waited about 5 days, no texts yet, so I sent my PA to their Ajah office to enquire about it and possibly pick it up if it has come. I gave her my ID with a written note. She got there, and the guy on Duty that day refused to give her my package. I asked why, she said no reason! That the guy say I should provide a pin in the text they sent me. I said, but I didn’t get any message. She stayed there for over an hour until I asked her to return back. Later in the Day, I drove down to their office, met the same guy, expressed my disappointment and asked if I could pick up my package. He first said the package wasn’t there, but because he saw how persistent I was, he now said Well, the package has arrived. Still, I will pay for demurrage, I pleaded with him, but The guy blatantly refused and told me I had to pay demurrage, I said I never even got a text that my package had arrived, asked to see the management or manager on Duty, he refused and said I should go and return tomorrow that the manager wasn’t on seat. The thing I noticed was that all the other workers on Duty were in on the same game Scheme. Cos none of them even asked what the problem was!
Why are Transport / Logistics Companies always trying to hide and steal people’s packages? Now, it’s not only small Companies on Ajah Axis; big Companies like @guotransport do it too. @guotransport, please caution your Workers! Cotransport logistics in Lagos. “