WATCH THE VIDEO HERE The United Bank for Africa (UBA) Plc has restored full service to its mobile banking app after some customers experienced difficulties completing financial transactions from the platform. Business Post reports that earlier, some UBA customers could not make fund transfers to other financial institutions from the mobile app. The lender quickly swung into action to resolve the issue and has fully restored its mobile banking app service, with customers now able to send funds to other banks via the platform. Confirming this development, the bank, in a notice to customers on Thursday afternoon, said, “We are pleased to inform you that the transfers to other banks service has been restored on the UBA Mobile Banking App. “We sincerely apologise for any inconvenience this may have caused and reassure you of our commitment to continuously improve our services.” While thanking them for their patience and understanding, UBA advised any customer still experiencing “any further issues [to] please contact our CFC support team.” “For enquiries, please contact our 24-hour Customer Fulfilment Centre (CFC) on 02012808822 or send us an email at [email protected],” the message said.
UBA Resolves ‘Transfers to Other Banks’ Glitch on Mobile Banking App
