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 UK to launch review of Home Office’s Management of migrant contact  

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The Independent Chief Inspector of Borders and Immigration (ICIBI) has announced a new inspection focusing on the Home Office’s management of contact with migrants who lack legal status to remain in the UK.

The review, according to the released statement, will assess the Home Office’s processes for establishing, maintaining, and re-establishing contact with these individuals, as well as the impact of any lapses in communication—migrants who are in the UK without legal permission to stay or enter.

The inspection will examine the effectiveness and efficiency of the Home Office’s processes for managing contact with these individuals.

Reports inform that the inspection will scrutinize several key aspects of the Home Office’s contact management system.

According to the ICIBI, the review will cover the  

The inspection will also look into how well migrants understand the importance of staying in contact with the Home Office and the methods used for reporting conditions.

“The aim of this inspection is to evaluate how effectively the Home Office manages contact with migrants, especially those without legal status,” said an ICIBI spokesperson.  

“We want to understand both what is functioning effectively and where improvements can be made.” 

The inspection will look at how the Home Office records and manages contact details, how quickly it sends correspondence, and how well it works to re-establish contact with individuals who are out of touch.

It will not cover the quality or consistency of Home Office decisions or how quickly these decisions are made.

“The review will not cover the decision-making process itself,” the spokesperson clarified. “Instead, it will focus on the processes related to managing contact and communication with migrants.” 

The ICIBI has called for submissions from individuals with knowledge or experience related to Home Office contact management.

ICIBI seeks input on what is working well and what could be improved in the Home Office’s contact management practices.

“We encourage those with relevant experience to share their insights,” the spokesperson said. “Anonymised case studies and detailed feedback are particularly valuable to this inspection.” 

One is informed that submissions should be sent to [email protected]

The ICIBI has also stated that while individual cases cannot be investigated directly, any information that highlights systemic issues will be considered.

The ICIBI has also stated that while individual cases cannot be investigated directly, any information that highlights systemic issues will be considered.

Information provided may be quoted in the final report, but sources will be anonymised to protect confidentiality.

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