Yochaa Hints of Service Disruption During Mobile App Upgrade

In a notice, the company said it was carrying out “a major upgrade to our mobile app” between 5 pm of Friday, January 10, 2025, and 10 pm of Sunday, January 12, 2025.

It explained that the decision to upgrade its mobile trading platform was “part of our commitment to improving your experience and the quality of our services.”

“This upgrade is part of our efforts to deliver a more seamless, secure, and efficient experience for you.

“Once completed, you can look forward to improved service reliability and enhanced features to better support your investment journey,” the firm said.

During this period, “Deposits and withdrawals for NGN wallets will be unavailable” and there would be “limited access to portfolio and tracker services.”

In the statement seen by Business Post, Yochaa, however, said, “All US services, including deposits and withdrawals, will remain fully operational.”

It added that, “All Yochaa Lounge services including Yochaa Investment Assistant, will remain fully operational,” noting that, “While some services will be limited, you’ll still be able to access your account, monitor your portfolio, and trade on US markets without interruption.”

“We appreciate your understanding as we work to serve you better. If you have any questions or concerns, feel free to reach out to our support team,” Yochaa stated.