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Next Basket is a company that develops and offers a SaaS e-commerce platform through which online stores are created. The main directorates in the structure are Software Production, Commercial Directorate and Services, where all three have a matrix organisation of responsibilities.
Read more about this company
Account Manager
- Job Type Full Time , Remote
- Qualification BA/BSc/HND
- Experience 5 years
- Location Lagos
- Job Field Sales / Marketing / Retail / Business Development 
What We’re Looking For:
- Experience Counts: You’ve been rocking the Affiliate Manager or similar for 3+ years;
- E-Commerce and SaaS Savvy: You’ve got the know-how in these domains;
- Results-Oriented: You’re all about numbers and achieving impressive outcomes;
- Dynamic and Adaptable: Ready to embrace the ever-evolving world of e-commerce;
- Global Ambitions: Eager to take our operations worldwide.
Your Role Involves:
- Managing all Affiliates of the company;
- Be end to end responsible for all third party resellers;
- Managed all processes regarding Affiliate program;
- Find and onboard new Partners on Affiliate program;
- Tracks for the implementation of the set goals and tasks, including KPIs;
- You comply with company standards.
What You’ll Do Daily:
- Determining clients needs by conducting meetings to outline their digital goals;
- Overseeing the client’s online presence and identifying areas of improvement;
- Actively communicate customer needs and KPIs with services delivery team;
- Being able to analyze the effectiveness of the digital marketing services effort and translate and communicate it with our business partners;
- You will work closely with services delivery team such as graphic designers, content writers, digital marketing specialists, strategists, etc.;
- You will work closely with Sales and Services leads;
- Creating and maintaining positive, long-term relationships with clients to build trust;
- You are highly focused in great level of customer satisfaction;
- Acting as a point of contact for clients to address any digital management queries or concerns;
- Keeping abreast with the digital and e-commerce industry.
We Expect:
- At least 5 years of experience as a Account manager;
- Demonstrated track record of successfully managing and delivering tasks;
- Ability to align project goals with broader company objectives, contributing to the overall business strategy;
- Skill in navigating ambiguity and adapting to changing priorities while maintaining a structured approach to project management;
- Excellent verbal and written communication skills, ensuring clear and transparent information flow across teams and stakeholders;
- High level of English language proficiency (written and spoken);
- Positive and friendly attitude;
- Desire for personal & professional growth at an international scale.
Method of Application
Interested and qualified? Go to Next Basket on desk.nextbasket.shop to apply
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