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International Academy of Sales and Telemarketing management (IASTM) is Training institute and Management Consultancy firm with many years of corporate and individual training experience in sales, telemarketing, customer service, career development, Public Relations, Leadership, Marketing and other fields of human endeavor.
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Client Relationship Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Abuja
- Job Field Sales / Marketing / Retail / Business Development 
Description
- Customer Relationship Officers handle the concerns of the people who buy their company’s products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.
Responsibilities
- Building and maintaining customer relationships
- Address customer concerns
- Ensure customer satisfaction
- Understand the competition
- Update customer records
- Generate sales leads
- Market company’s product and services.
- Answer calls.
Qualities
- Problem-solving skills. Customers do not always self-diagnose their issues correctly.
- Patience. Patience is crucial for customer service professionals. …
- Attentiveness.
- Emotional intelligence.
- Clear communication skills.
- Writing skills.
- Creativity and resourcefulness.
- Persuasion skills
Method of Application
Interested and qualified candidates should send their Application Letter and CV to: [email protected] using job title as the subject of the mail.
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