adplus-dvertising
Job Vacancies

Latest Job: Client Service Associate at Quorum West Africa

201051115
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    We are a team of creative, friendly, googly, outgoing, willing to please, goofy, inovative, quirky individuals with our own defined way of getting events produced and executed.
    We are the company who would tell you if we think your brand plan is seamless or if your brand plan absolutely wont work. We will say pause and lets re think this.
    Established i…

    Read more about this company

     

    Client Service Associate

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Lagos
    • Job Field Project Management&nbsp
    • Salary Range ₦200,000 – ₦300,000/month

    Client Service Associate assist in improving client experience by acting as the customer liaison, handle and resolve client queries, develop strategies for improving customer services. Maintain business relationships with existing clients and bring new clients on board.

    • Support organizational growth by providing strategic client direction, building new relationships and maintaining existing client relationships, as well as ensuring that client projects are implemented according to plan.
    • Respond to client questions and queries promptly
    • Planning, developing and managing client projects
    • Managing client expectations and communicating with stakeholders
    • Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
    • Develop open and effective channels of communication with each client that can be employed by other departments as well.
    • Ensuring clients request via message or emails are responded to within the hour.
    • Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
    • Become the reliable point of contact for each customer that is required to establish a strong business relationship
    • Monitor and measure client satisfaction.
    • Liaise with different departments about client queries.
    • Inspire repeat business from clients

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

    Build your CV for free. Download in different templates.

  • CLICK HERE TO APPLY

    WATCH NOW

    DOWNLOAD NOW