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Latest Job: Customer Finance & Mortgage Manager at Alpha Mead Group

824422508
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    We are a Total Real Estate Solutions Company with operations in more than 10 African Countries and certified to international standards (ISO 9001:2015) by UKAS.

    Read more about this company

     

    Customer Finance & Mortgage Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND , MBA/MSc/MA
    • Experience 5 – 6 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp

    Financials

    • Monitor and analyze portfolio growth, sales, service, credit quality, ROI, MFI, and expense results for the portfolio.
    • Generate opportunities for sales specialists for Bank, General Insurance, and Life products using the agreed sales process. 
    • Coordinate the disbursement of all outstanding mortgages within the Federal Mortgage Bank of Nigeria and partner Private Mortgage Information system.
    • Ensure alignment of mortgage provision with the real estate development strategic business objectives.
    • Profile offtakes to meet National Housing Fund /Private Mortgage Information criterion
    • Book mortgages for off-takers of the Development Company’s product output across sites.
    • Develop and manage a bouquet of mortgage products and service offerings for the company’s customers.

    Customer/Service

    • Support improvement and monitor the relevant customer service/customer satisfaction outcomes for the portfolio.
    • Manage the mortgage application processes for clients to deliver a high-level customer experience.
    • Monitor customer repayments and provide up-to-date financial statements on customer transactions.
    • Provide advisory to customers on best mortgage options and processes for accessing same.
    • Coordinate with other departments within the company to ensure that all mortgage processing activities are completed on time
    • Interface with mortgage lenders, sales team, finance, and other internal and external stakeholders adequately

    Risk

    • Ability to identify an acceptable level of lending risk, in line with the company’s risk appetite statement, and to maximize profit from that transaction
    • Support and demonstrate a risk management culture in line with the company’s values 
    • Keep up to date with new mortgage products and changes in mortgage regulation.

    Qualifications

    • First degree in Finance, Business Administration, Economics or any other related discipline
    • MSc/MBA is an added advantage
    • Minimum of 5 years in a Primary Mortgage Institution with working knowledge of Nigeria Housing Fund disbursement or property development company
    • Experience coordinating Nigeria Housing Fund mortgage operations.
    • Familiarity with financial software programs such as CRM and LOS.
    • Working knowledge of banking services regulations.

    Method of Application

    Interested and qualified? Go to Alpha Mead Group on jobs.smartrecruiters.com to apply

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