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Latest Job: Head – Lab Operations (West Africa) at Shalina Healthcare

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    Shalina Healthcare is a market leader in making quality healthcare products affordable and available across Africa. We achieve this by sourcing from WHO-approved production facilities in India and China and by focusing on our first-class distribution expertise.
    Shalina Healthcare is privately owned and part of the Shalina Group. We have been operating in…

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    Head – Lab Operations (West Africa)

    • Job Type Full Time
    • Qualification BA/BSc/HND , MBA/MSc/MA
    • Experience 12 years
    • Location Lagos
    • Job Field Medical / Healthcare&nbsp

    What you become a part of:

    • The successful candidate will direct, administer, and coordinate activities of our Laboratory Operations in the region.
    • The role encompasses service effectiveness, operational and technological development, continuous quality improvement and hands-on people management to drive our service into the future.

    What to expect:

    • Direct laboratory operations in the region to ensure operational profitability and the delivery of quality services to clients.
    • Develop, monitor, and implement budgets and pricing programs. Maintain financial oversight of operations.
    • Develop policies, practices, and standards to minimize and manage business risk to the company and customers.
    • Bring standardization of processes/ SOPs and address unique needs separately.
    • Drive implementation of the best-in-class practices for lab operations & quality to deliver outstanding customer experience.
    • Drive continuous improvement projects and mindset throughout the labs, constantly evaluating and improving the efficiency of the laboratory operations.
    • Drive high NPS, reduce lab error rates, bring-in new technologies to drive operational efficiency, give product/ technology inputs to enable operations and drive relevant accreditations.
    • Lead individuals and work groups to continuously improve performance by creating an environment that ensures application of quality principles and techniques to achieve desired outcomes.
    • Develops and implements equitable criteria and processes which meet company standards, for selection, evaluation, promotion and terminations of all staff within designated area(s) of responsibility.

    Essential education, experience & skills:

    • Bachelor’s degree in Life Sciences/ Medical Technology/ Immunology or any other relevant field, master’s degree in business management preferred.
    • Minimum 12 years’ experience in laboratory operations management.
    • Strong knowledge of laboratory operations, supported by a proven track record of career growth in laboratory leadership positions of increasing responsibility.
    • Experience with regulatory and accreditation of laboratory operations.
    • Proven experience in developing, implementing and monitoring performance against KPIs.
    • A high level of intelligence, with a track record of grasping and solving complex issues quickly and effectively.
    • Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
    • Flexible and agile in dealing with peak demands of the business.
    • Good interpersonal skills.
    • Self-starter with an ability to stay independently motivated and deliver the assigned mandate.
    • Excellent communication skills with fluency in English (both, verbal and written).
    • Experience working cross-culturally and cross-functionally with diverse colleagues across multiple locations and across time zones.

    Method of Application

    Send CV to [email protected]

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