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Latest Job: Head, Technical Operations at IpNX Nigeria Limited

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    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi…

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    Head, Technical Operations

    • Job Type Full Time
    • Qualification BA/BSc/HND , MBA/MSc/MA
    • Experience 15 years
    • Location Lagos
    • Job Field ICT / Computer&nbsp

    Job Description

    • The Head, Technical will work with the DCEO to articulate and execute long-term technical strategy for the
    • business division, including network design, optimization, security, service delivery and program management.
    • S/He is responsible to develop the capabilities of the technical team.

    Duties and Responsibilities

    • Responsible for the 24×7 operation and availability of the technical infrastructure
    • Manages the Division’s IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets
    • Defines the overall mission of the infrastructure services team
    • Direct operational support for network operations and technical assistance centre
    • Develop IT strategies and vision and articulates them to team members and other stakeholders
    • Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal
    • performance and achievement of customer SLAs
    • Maintain knowledge of infrastructure/architecture standards and practices
    • Support the delivery of connectivity products and services to the corporate customers
    • Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
    • Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
    • Provide infrastructure architecture support for internal technical operations and the Project Management Office.


    • Bachelor’s Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2 / Upper Credit Minimum)
    • Master’s degree in engineering, MBA or its equivalent preferred
    • ITIL (Information Technology Infrastructure Library and(PMP) Project Management Professional certification desirable
    • Network Optimization skill
    • At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
    • 10 years of experience as a technical operations manager or lead
    • Application Virtualization such as Oracle, Citrix etc.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Position and Location as the subject of the mail.

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