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Latest Job: Jobs at Konga Online Shopping Limited

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    Konga Online shopping in Nigeria for phones, clothes, home & kitchen, computers and more at best prices on Konga.com. Enjoy fast delivery service. Buy now!

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    • Contents
    • Open Jobs
      1. Category Manager
      2. Direct Sales Agent
      3. Production / Market Place Operations
      4. Sales Lead (Shop Manager)
    • Method of Application

    Category Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 – 3 years
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Responsibilities

    • Manage the purchasing, pricing, and oversight of products within assigned categories.
    • Develop and implement strategies to optimize sales and inventory turnover.
    • Maintain an open-to-buy plan to ensure proper inventory levels.
    • Select products from vendors to meet customer demand and maximize sales opportunities.
    • Enhance customer satisfaction by improving product accessibility and assortment.
    • Analyze sales trends, competitive landscape, and market dynamics to inform decision-making.
    • Develop and execute promotional activities to drive sales and achieve targets.
    • Identify and capitalize on opportunities to expand market share and profitability.
    • Collaborate with cross-functional teams to align category strategies with company objectives.
    • Communicate category performance and insights to stakeholders.

    Requirements

    • Bachelor’s Degree in Business Administration, Marketing, or a related field.
    • 2-3 years of experience in category management, retail merchandising, or similar roles.
    • Strong analytical skills and proficiency in data analysis tools.
    • Excellent communication and negotiation skills.
    • Ability to prioritize and manage multiple tasks in a fast-paced environment.
    • Experience in managing vendor relationships and negotiating terms.
    • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
    • Demonstrated ability to work collaboratively in a team environment.
    • Results-driven mindset with a focus on achieving targets and driving business growth.

    go to method of application »

    Direct Sales Agent

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience
    • Location Imo , Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Job Objectives / A Brief Overview of the Role

    • DSA are responsible for communicating the benefits of the company’s products to drive sales.
    • Department / Division Unit: Konga Retail

    Reporting Relationship:

    • Reports to The Store Manager
    • Hours of work 8 am – 6 pm

    Working Relationship:

    • Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics,
    • Retail Operation Team.
    • External: Customers and OEM

    Job Duties / Responsibilities / Accountabilities

    • Selling products and services using solid arguments to prospective customers
    • Performing cost-benefit analyses of existing and potential customers
    • Maintaining positive business relationships to ensure future sales
    • Present, promote, and sell products/services using solid arguments to existing and prospective customers
    • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
    • Establish, develop, and maintain positive business and customer relationships
    • Reach out to customer leads through cold calling
    • Expedite the resolution of customer problems and complaints to maximize satisfaction
    • Achieve agreed-upon sales targets and outcomes within the scheduled time.
    • Coordinate sales efforts with team members and other departments
    • Analyze the territory/market’s potential, track sales, and status reports
    • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    • Keep abreast of best practices and promotional trends.
    • Continuously improve through feedback.

    Key Performance Indicators

    • Near zero incidence of customer complaint / negative.
    • Near zero incidence of untimely response to an escalation
    • Near zero incidence of untimely order delivery.

    Qualifications
    Essential:

    • A Degree in Business or related fields
    • Strong interpersonal and communication skills,
    • Microsoft package proficiency.

    Knowledge and Experience:
    Knowledge:

    • Proven work experience as a Sales Representative
    • Excellent knowledge of MS Office
    • Highly motivated and target driven with a proven track record in sales
    • Excellent selling, negotiation, and communication skills
    • Prioritizing, time management, and organizational skills
    • Ability to create and deliver presentations tailored to the audience’s needs
    • Relationship management skills and openness to feedback
    • Academics degree in business or a related field.

    go to method of application »

    Production / Market Place Operations

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 1 year
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    A Brief Overview of the Role

    • Products: QC of products listed. Manage all products on the site
    • Constantly having processes that will checkmate problems around product creation & management.

    Key Duties

    • Managing and maintaining accurate content for existing products and push new product updates including product copy and images to Konga.com on a regular basis.
    • Assisting in the resolution of Konga mails in a timely matter by investigating and troubleshooting for product descriptions, dimensions and packaging.
    • Managing the items listed by Merchants on Seller listing platform.
    • Creating new categories and managing the existing category tree.
    • Managing the existing categories on the Konga.com’s Navigation Bar.
    • Managing the site products.
    • Providing insights using product data available
    • Ensuring the verification of High End Brands listed by Merchants on Seller HQ
    • Ensuring that products have all required attributes to enhance sale.

    Relationship Building:

    • Name the regular contacts and relationships this position will develop which have impact on the performance of this position

    Relationship – External / Internal:

    • Customer – External
    • Merchant – External
    • Line Manager – Internal
    • Colleagues / Operations Team – Internal

    Qualifications

    • HND / B.Sc in any field.

    Experience:

    • A minimum of 1 year related working experience
    • Experienced user of Microsoft Office packages (word, excel)
    • Great attitude and strong work ethic.
    • Excellent written and oral communication skills
    • Has knowledge/has worked within an e-commerce business
    • Computer, Internet and mobile proficiency
    • Ability to work with minimal supervision; organized and able to handle multiple tasks / rojects simultaneously
    • Comfortable working in a fast-paced, deadline-oriented environment.

    go to method of application »

    Sales Lead (Shop Manager)

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Job Objectives / A Brief Overview of the Role

    • The Shop Manager will monitor sales metrics and manage the entire sales administration process.
    • They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment.
    • They should also be able to lead and motivate the sales team to achieve specific goals.

    Working Relationship:

    • Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics, Sales team.
    • External: Customers and OEM

    Job Duties/ Responsibilities/ Accountabilities

    • Manage the floor sales representatives and other members of the team
    • Set and track sales targets for your team
    • Suggest and implement improvements in the sales administration process
    • Report on sales metrics and suggest improvements
    • Prepare monthly, quarterly, and annual sales forecasts
    • Use customer feedback to generate ideas about new development or products
    • Research and discover methods to increase customer engagement and sales output.
    • Ensure sales, finance, and legal policies and procedures are met
    • Build an open-communication environment for your team
    • Liaise with your Line Manager and Retail Operation Team to ensure consistency and increase sales

    Key Performance Indicators

    • Near zero incidence of customer complaint/adverse.
    • Near zero incidence of untimely response to an escalation
    • Near zero incidence of untimely order delivery

    Knowledge and Experience
    Knowledge:

    • Degree in Sales, Business Administration, or a certificate in a relevant field
    • Proven work experience as an Inside sales manager
    • Hands-on experience with CRM software and MS Excel
    • In-depth understanding of the sales administration process
    • Excellent interpersonal and team management skills
    • Strong analytical and organizational skills
    • Numerical abilities and problem-solving attitude.

    Qualifications
    Essential:

    • Strong interpersonal and communication skills,
    • A Degree in Business or related fields
    • Microsoft package proficiency.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the job title e.g “Category Manager” as the subject of the mail.

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