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Latest Job: Latest Jobs at Ciuci Consulting

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    Ciuci (pronounced see-u-see) Consulting is a strategy and consumer intelligence company with strong technical expertise in strategy formulation, research and human capital development. Based in Lagos, Nigeria, we develop strategic solutions for government organisations, non-governmental organisations and leading business enterprises in Africa. We are founded…

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    • Contents
    • Open Jobs
      1. Corporate Services Managers
      2. Learning and Development Officers
      3. Complaint & Feedback Management Officers
      4. Contact Centre Agent / Supervisor
      5. Accountant
      6. Cashiers
      7. Biomedical Facility Managers
      8. IT Officers
      9. Manager, Patient Experience & Quality Management
      10. HR Officer & Admin Officers
      11. Manager, People Operations & Culture
      12. Manager, Operations
      13. Billing Officers
      14. Front Desk Officers
      15. Patient Care Assistant
      16. Medical Lab Technicians
      17. Pharmacy Technicians
      18. Pharmacists
      19. Nurses
    • Method of Application

    Corporate Services Managers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 5 years
    • Location Delta , Imo
    • Job Field Administration / Secretarial&nbsp

    Roles and Responsibilities

    • Oversee the maintenance and security of hospital facilities, ensuring a safe and clean environment for both staff and patients.
    • Coordinate with service providers for cleaning, security, and maintenance.
    • Provide leadership to administrative staff, overseeing day-to-day operations such as scheduling, reception, and administrative support services.
    • Ensure efficient management of hospital records and documents.
    • Ensure compliance with healthcare regulations and standards in collaboration with relevant departments.
    • Implement and monitor safety protocols, emergency procedures, and infection control measures.
    • Negotiate and manage contracts with vendors providing essential services to the hospital, including medical supplies, equipment maintenance, and facility services.
    • Assess and monitor vendor performance regularly.
    • Collaborate with patient services departments to enhance the patient experience, including waiting area management, patient amenities, and overall service efficiency.
    • Coordinate travel arrangements for hospital staff attending conferences, training, or professional development.
    • Develop and implement travel policies to ensure cost-effectiveness.
    • Develop and manage budgets for corporate services within the hospital.
    • Monitor expenses and identify opportunities for cost savings without compromising quality.
    • Facilitate effective communication between different hospital departments to address specific administrative needs.
    • Collaborate with department heads and staff to ensure smooth coordination of services.
    • Manage administrative aspects related to hospital staff, including workspaces, seating arrangements, and office amenities.
    • Address employee concerns related to corporate services.
    • Identify areas for improvement in hospital administrative services and implement initiatives to enhance efficiency.
    • Gather feedback from both staff and patients to drive continuous improvement.
    • Develop and maintain security protocols and emergency preparedness plans.
    • Coordinate with relevant stakeholders to ensure a safe and secure environment.
    • Ensure compliance with relevant healthcare regulations, accreditation standards, and hospital policies.
    • Stay updated on changes in regulations and implement necessary adjustments.

    Requirements

    • Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field.
    • At least 5 years previous experience in healthcare administration or hospital management.
    • Strong leadership and organizational skills.
    • Excellent communication and interpersonal abilities, especially in a healthcare setting.
    • Knowledge of healthcare regulations and compliance requirements.
    • Budget management and financial acumen.
    • Ability to handle multiple tasks and priorities in a dynamic hospital environment

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    Learning and Development Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Human Resources / HR&nbsp

    Roles and Responsibilities

    • Conduct regular assessments to identify training needs across various departments.
    • Collaborate with department heads and managers to understand specific skill gaps and development opportunities.
    • Develop and design training programs and modules based on identified needs.
    • Utilize various instructional techniques and formats, including workshops, e-learning, and on-the-job training.
    • Create engaging and effective training materials, including presentations, manuals, and multimedia content.
    • Collaborate with subject matter experts to ensure accuracy and relevance of training materials.
    • Facilitate training sessions for employees, ensuring a dynamic and interactive learning experience.
    • Coordinate external trainers or resources when necessary.
    • Develop and manage onboarding programs for new hires to ensure a smooth integration into the organization.
    • Provide orientation sessions and materials to familiarize new employees with company policies and culture.
    • Identify opportunities for professional development and career growth.
    • Collaborate with employees to create individual development plans and support their career aspirations.
    • Stay updated on learning technologies and tools to enhance training delivery.
    • Explore and implement e-learning platforms and other innovative solutions.
    • Implement evaluation methods to assess the effectiveness of training programs.
    • Gather feedback from participants and stakeholders to continuously improve learning initiatives.
    • Provide ongoing support to employees by offering resources and tools for continuous learning.
    • Develop job aids and reference materials to support on-the-job performance.
    • Develop and manage the learning and development budget, ensuring cost-effective and impactful programs.
    • Ensure training programs comply with relevant regulations and company policies.
    • Prepare regular reports on training activities, outcomes, and recommendations for improvement.

    Requirements

    • Bachelor’s Degree in Human Resources, Organizational Development, or a related field.
    • At least 3 years experience in learning and development roles.
    • Strong understanding of instructional design principles and adult learning theories.
    • Excellent presentation and facilitation skills.
    • Familiarity with e-learning platforms.
    • Strong organizational and project management skills.
    • Effective communication and interpersonal skills.

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    Complaint & Feedback Management Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience
    • Location Delta , Imo
    • Job Field Customer Care&nbsp

    Roles and Responsibilities

    • Receive and document complaints and feedback from patients, families, and stakeholders.
    • Investigate complaints thoroughly, gathering relevant information to understand the nature of the issue.
    • Collaborate with relevant departments to address and resolve complaints in a timely manner.
    • Establish systems for collecting feedback from patients and stakeholders through surveys, suggestion boxes, and other channels.
    • Compile and analyze feedback data to identify trends and areas for improvement.
    • Communicate with complainants and provide updates on the status of their complaints.
    • Ensure clear and effective communication with internal stakeholders regarding complaint resolution.
    • Maintain detailed records of complaints, investigations, and resolutions.
    • Generate regular reports summarizing complaint data, trends, and key performance indicators.
    • Work collaboratively with relevant departments to implement changes and improvements based on feedback and complaint analysis.
    • Contribute to the development of strategies to enhance overall service quality and patient satisfaction.
    • Provide training to staff on effective complaint handling and communication.
    • Raise awareness about the importance of feedback and its role in continuous improvement.
    • Ensure that complaint handling processes comply with relevant healthcare regulations and organizational policies.
    • Collaborate with customer service teams to enhance overall patient experience and satisfaction.
    • Implement initiatives to address common issues and prevent recurring complaints.
    • Mediate and resolve conflicts arising from complaints, fostering positive relationships with patients and stakeholders.
    • Implement mechanisms for continuous monitoring of patient satisfaction and feedback trends.
    • Propose and implement improvements based on emerging patterns and data analysis.

    Qualifications

    • Bachelor’s Degree in Customer Service and any related field.
    • Previous experience in complaint management or a related role in the healthcare sector.
    • Strong interpersonal and communication skills.
    • Analytical and problem-solving abilities.
    • Empathy and the ability to handle sensitive situations with tact.
    • Commitment to maintaining confidentiality and professionalism.

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    Contact Centre Agent / Supervisor

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Administration / Secretarial&nbsp

    Responsibilities

    • Receive incoming calls, emails, or online inquiries from patients and their families, providing information on appointments, medical procedures, and general inquiries related to the hospital’s services.
    • Schedule and confirm patient appointments, surgeries, and consultations while coordinating with various departments to ensure accurate scheduling.
    • Verify and update patient insurance information, explaining coverage details and assisting with any pre-authorization requirements.
    • Assist patients in obtaining medical records, test results, and other relevant information in compliance with privacy and confidentiality regulations.
    • Provide basic health information, medication instructions, and post-procedure care guidelines to patients as directed by healthcare professionals.
    • Route calls to the appropriate medical staff or departments, escalating urgent matters to nursing or emergency services as needed.
    • Address patient inquiries regarding billing, payment plans, and financial assistance programs, providing clear and accurate information.
    • Assist non-English-speaking patients by providing language interpretation services or coordinating interpreter services as necessary.
    • Ensure accurate documentation of patient interactions, follow established protocols, and contribute to maintaining high-quality service standards.
    • Monitor and strive to enhance patient satisfaction by addressing concerns, collecting feedback, and promoting a positive patient experience.
    • Stay updated on hospital services, policies, and procedures through ongoing training, and contribute to training programs for new contact center agents.

    Qualifications

    • Must have at least 3 years experience on the role
    • Must have excellent customer relation skills
    • Good communication/presentation skills (both oral and written)
    • Ability to communicate effectively in both oral and written English language
    • Must be a team player, able to build and maintain effective.

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    Accountant

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 5 years
    • Location Delta , Imo
    • Job Field Finance / Accounting / Audit&nbsp

    Job Summary

    • The Account Officer is responsible for recording transactions, compiling and analyzing data, performing audits, assisting with budgets and financial forecasting, computing taxes, preparing reports, provides financial information to management by researching and analyzing accounting data.

    Job Description

    • Post and process the journal entries to make sure that all transactions have been recorded.
    • Update the accounts receivables on a daily basis and issue invoices.
    • Assist with preparing financial reports and analysis.
    • Update the accounts payable on a daily basis and perform reconciliation.
    • Prepare and submit weekly and monthly reports.
    • Assist in the preparation of monthly as well as yearly closing.
    • Monitor cash balances and cash forecasts.
    • Assist the department with other accounting projects.
    • Assist with statutory compliances and remittances (VAT, PAYE, WHT, PENSION).
    • Manage, track, and record inter-company transactions.
    • Assist with managing operations with clients.
    • Manage any third parties to which accounting or finance functions have been outsourced.
    • Construct and monitor reliable control systems.
    • And other task as required by finance and account department.

    Job Requirements

    • Minimum of B.Sc in Accounting is required.
    • At least 5 years as an Account Officer with good knowledge of Account Payable, receivable and Inventory.
    • Must be ICAN qualified or in the professional stage.
    • Excellent problem solving, analytical, technical and numerical skills
    • Proficient in Microsoft tools
    • Demonstrate creative and critical thinking skills
    • Able to work on multiple projects simultaneously
    • Strong communication, presentation, interpersonal and time management skills
    • Solid understanding of financial statistics and Accounting Principles
    • Able to work with little or no supervision
    • Experience with SAGE/TALLY would be an advantage

    Other Required Skills:

    • Excellent presentation skills
    • Analytical approach to work.
    • Takes initiative.
    • Negotiation skills.

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    Cashiers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 – 4 years
    • Location Delta , Imo
    • Job Field Sales / Marketing / Retail / Business Development&nbsp

    Responsibilities

    • Receive and confirm bills for patients in the system.
    • Ensure the accurate calculation of the amount due.
    • Obtain approval from the relevant doctor or consultant for cheque payments.
    • Confirm and approve transactions involving cheque payments, direct lodgments, transfers, and POS.
    • Accept payment through various methods; cheque payments, direct lodgment, transfers, POS and verify the eligibility of HMO/ Corporate patients.
    • Ensure that all transactions comply with established procedures and guidelines.
    • Post payments received into entry books and QuickBooks.
    • Maintain accurate and up-to-date financial records.
    • Balance books at the end of each business day to ensure accuracy.
    • Coordinate with the Accountant/Auditor to reconcile transactions at the end of the day.
    • Report and document any discrepancies or issues.
    • Summarize corporate bills on a daily, weekly, and monthly basis.
    • Contribute to the overall team effort by accomplishing related tasks as needed.
    • Collaborate with colleagues, supervisors, and the Medical Director to ensure smooth financial operations.
    • Prepare and update financial ledgers.
    • Generate assigned reports, including weekly and monthly summaries.
    • Perform any other duties as assigned by supervisors, managers, and the Medical Director.

    Skills / Qualifications

    • Minimum of B.Sc / HND in Accounting or a related field.
    • 2 – 4 years post NYSC experience as an Accountant.
    • Knowledge of accounting software is an added advantage.
    • Strong ability to maintain accuracy when dealing with numbers.

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    Biomedical Facility Managers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Engineering / Technical&nbsp

    Roles and Responsibilities

    • Oversee the maintenance and repair of hospital facilities, bio-medical equipment, generators, systems and the entire premises.
    • Coordinate and supervise facility projects, renovations, and enhancements.
    • Manage relationships with vendors providing facility maintenance services and supplies.
    • Negotiate contracts and agreements to ensure cost-effective and high-quality services.
    • Create and implement preventive maintenance programs to prolong equipment lifespan.
    • Schedule and oversee routine maintenance activities to minimize downtime.
    • Monitor energy usage and introduce energy-efficient initiatives.
    • Ensure the facility meets safety regulations and codes required for healthcare environments.
    • Stay abreast of changes in regulatory requirements related to hospital facilities and implement changes.
    • Maintain accurate records of facility maintenance and repair activities.
    • Respond promptly to facility emergencies and incidents.
    • Train and supervise facility staff, ensuring a high standard of work.

    Qualifications

    • Bachelor’s Degree in Facility Management, Engineering, or a related field.
    • Minimum of 3 years experience on the role
    • Strong leadership and organizational skills.
    • Knowledge of safety and regulatory requirements for healthcare facilities.
    • Excellent communication and problem-solving abilities.
    • Proficiency in facility management software and tools.

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    IT Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 years
    • Location Delta , Imo
    • Job Field ICT / Computer&nbsp

    Roles and Responsibilities

    • Oversee all aspects related to the company’s Electronic Medical Record (EMR) system.
    • Handle service requests and resolve Incidents received from the service desk in accordance with Operational Guidelines.
    • Collaborate with cross-functional teams to develop and maintain software applications.
    • Develop APIs and integrate third-party services as needed.
    • Conduct installations, repairs, and maintenance of IT equipment and associated peripherals.
    • Showcase proficient Networking Knowledge by deploying, configuring, and troubleshooting LAN, WLAN, and WAN environments.
    • Engage in application development, analysis, administration, and monitoring.

    Qualifications

    • Possess a Bachelor’s Degree (B.Sc.) in Computer Science, Software Engineering, Computer Engineering, or a related field.
    • Have a minimum of four (4) years of proven experience in the role.
    • Demonstrate a strong understanding of frontend technologies, including HTML, JQuery, CSS, Bootstrap, and JavaScript.
    • Ability to thrive in a fast-paced environment.
    • Exhibit excellent problem-solving and communication skills.
    • Demonstrate sound Networking Skills.
    • Possess professional certifications as an added advantage.

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    Manager, Patient Experience & Quality Management

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Medical / Healthcare&nbsp

    Roles and Responsibilities

    • Formulate, execute, and supervise quality improvement initiatives to ensure the delivery of top tier patient care, optimal patient flow, provider productivity, and seamless continuity of care.
    • Establish a conceptual framework for measuring and enhancing quality across clinic sites.
    • Summarize findings in the annual Quality Improvement (QI) Plan.
    • Collaborate with the CEO, COO, CFO, Medical Director, Assistant Medical Director, and Management members to develop and implement policies minimizing organizational risk.
    • Oversee Clinical Coordinators, Population Health Specialists, and Care Coordinators.
    • Coordinate with the Data Analyst, OSIS, and EMR Super User to develop audit systems, perform data analysis, and prepare reports for measuring objectives and tracking outcomes as required by grants and contracts.
    • Participate in the quality components of CCPM – Accountable Care Organization.
    • Head controlled Substance Management and process violations.
    • Collaborate with the Medical Director and Assistant Medical Director to develop or update clinical outcome measures, protocols, policies, and procedures to ensure compliance through a peer review process.
    • Contribute to the planning and implementation of the Corporate Compliance Program, including risk management reduction.
    • Investigate and, in conjunction with the COO, address compliance matters, coordinating internal investigations and corrective actions with all departments and contracted vendors.
    • Formulate and review policies and programs promoting the reporting of suspected fraud or improprieties by managers and employees.
    • Participate in long-range planning, evaluating patient satisfaction, current services and programs, increasing services, and marketing to the community to position the Clinic for change and growth.

    Requirements

    • Applicants must hold an HND / Bachelor’s Degree
    • Applicants must have a minimum of 3 years post NYSC experience.
    • Thorough comprehension of procurement processes, policies, and systems.
    • Proficient in technology usage.
    • Skillful in negotiations and relationship management.
    • Prior experience in collecting and analyzing data.
    • Ability to multitask, prioritize, and efficiently manage time.
    • High level of accuracy and precise attention to detail.

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    HR Officer & Admin Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Human Resources / HR&nbsp

    Responsibilities & Duties

    • Overseeing the day-to-day operations of the office, including managing supplies, equipment, office budgets, expenses and facilities.
    • Developing and implementing office policies and procedures and ensuring that the office runs efficiently and effectively.
    • Managing communication within the office, as well as with external stakeholders.
    • Ensuring that the office is in compliance with relevant laws and regulations, as well as internal policies and procedures.
    • Handling of personnel matters within the office, including hiring, onboarding, performance management, and disciplinary action etc.
    • Manage physical and digital personnel records of employees.
    • Execute other administrative and human resource activities.
    • Coordinate staff training.

    Qualifications

    • B.Sc / HND Degree Holder
    • Minimum of 3 years work experience as an Administrative/HR Officer
    • Good verbal and written communication skills.
    • Good interpersonal skill.

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    Manager, People Operations & Culture

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 5 years
    • Location Delta , Imo
    • Job Field Human Resources / HR&nbsp

    Roles and Responsibilities

    • Lead the recruitment process, collaborating with hiring managers/ Team leads to identify staffing needs.
    • Develop and implement effective onboarding programs to integrate new employees seamlessly into the organization.
    • Act as a point of contact for employee concerns, providing guidance and resolution for workplace issues.
    • Foster positive employee relations and maintain a healthy work environment.
    • Oversee the performance management process, including goal setting, regular feedback, and performance evaluations.
    • Work with managers/ Team leads to identify training and development opportunities for employees.
    • Collaborate with the finance department to manage employee compensation and benefits programs.
    • Conduct regular benchmarking to ensure competitive and equitable compensation structures.
    • Promote and reinforce the organization’s values, fostering a positive and inclusive company culture.
    • Plan and organize team-building activities and events to enhance camaraderie and teamwork.
    • Develop and implement initiatives to enhance employee engagement and satisfaction.
    • Conduct surveys and gather feedback to measure and improve employee morale.
    • Identify training needs and coordinate professional development programs.
    • Facilitate training sessions or bring in external resources to address specific skill gaps.
    • Drive initiatives that support diversity, equity, and inclusion within the organization.
    • Implement strategies to create an inclusive workplace where all employees feel valued.
    • Develop and update HR policies to ensure compliance with labor laws and regulations.
    • Stay informed about changes in employment laws and update policies accordingly.
    • Implement wellness programs to support the physical and mental well-being of employees.
    • Provide resources and initiatives that promote a healthy work-life balance.
    • Utilize HR metrics to assess the effectiveness of HR programs and initiatives.
    • Prepare regular reports for leadership on key HR performance indicators.

    Qualifications and Skills

    • Bachelor’s Degree in Human Resources, Business Administration or any related field.
    • Over 5 years experience on the role.
    • Strong understanding of employment laws and regulations.
    • Excellent communication and interpersonal skills.
    • Demonstrated ability to lead and manage HR functions effectively.
    • Strategic thinking and problem-solving abilities.
    • Commitment to fostering a positive and inclusive workplace culture.

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    Manager, Operations

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 4 years
    • Location Delta , Imo
    • Job Field Administration / Secretarial&nbsp

    Roles and Responsibilities

    • Oversee the day-to-day activities within the hospital to guarantee efficiency and adherence to quality standards.
    • Oversee end-to-end supply chain activities, including procurement, inventory management, and logistics.
    • Collaborate with cross-functional teams to streamline workflows and improve operational performance.
    • Establish and uphold policies and procedures to ensure operational effectiveness.
    • Cultivate a culture of ongoing improvement and excellence in delivering services.
    • Manage staff, perform performance evaluations, and identify training needs.
    • Enhance hospital operations through collaboration with external vendors.
    • Formulate and execute operational strategies for seamless healthcare and distribution processes.
    • Ensure the timely and cost-effective sourcing of healthcare products and distribution to meet customer demand.
    • Conduct regular audits to identify and rectify any deviations from quality standards.
    • Stay informed about healthcare regulations and compliance requirements in Nigeria.
    • Ensure that all operations adhere to both local and international regulatory standards.
    • Lead and inspire the operations team, providing clear direction and setting performance expectations.
    • Foster a culture of continuous improvement and innovation within the operations department.
    • Cultivate and sustain strong relationships with vendors and suppliers.
    • Negotiate contracts, monitor performance, and evaluate the efficiency of the vendor network.
    • Develop and manage budgets for the operations department, optimizing resources for cost-effectiveness.

    Qualifications

    • Bachelor’s Degree in Healthcare Administration, Business Management, or related field.
    • Minimum of 4 years post NYSC experience in healthcare operations management.
    • Strong leadership, communication, and team management skills.
    • Excellent analytical and problem-solving abilities.
    • Knowledge of regulatory standards and healthcare industry best practices.
    • Exceptional organizational and problem-solving abilities.

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    Billing Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 years
    • Location Delta , Imo
    • Job Field Finance / Accounting / Audit&nbsp

    Responsibilities & Duties

    • Determine patient invoices by accurately capturing services documented in patient charts.
    • Collaborate with doctors to clarify and validate services provided.
    • Prepares bill estimates and gathers all necessary information to calculate receivable bills (order amounts, discount rates, etc.).
    • Provides billing information by collecting, analyzing, and summarizing data and trends related to third-party billings, pending accounts, and late charges.
    • Generates invoices by entering service data, calculating charges, and mailing invoices.
    • Maintain patient and invoice files, ensuring accuracy and compliance.
    • Manages account balances to identify outstanding debts or inconsistencies.
    • Issues customer account statements periodically or as needed.
    • Sends payment reminders and contacts patients when assigned.
    • Updates accounting records with new payments, balances, customer information, etc.
    • Responds to customer inquiries and handles complaints regarding bills. Reports on activities to supervisor.
    • Performs other assigned tasks.

    Qualifications

    • Bachelor’s Degree in Business, Finance, Healthcare, or related fields.
    • 2 years of experience as a Billing Officer in a hospital will be an added advantage.
    • Customer service experience is an added advantage.
    • Proficient in MS Office, especially Excel.
    • Exceptional interpersonal and communication skills.
    • Strong negotiation and persuasion skills.

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    Front Desk Officers

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Hospitality / Hotel / Restaurant&nbsp

    Responsibilities and Duties

    • Serves as the first point of contact in the facility.
    • Greet patients as they arrive and assist with their check-in process.
    • Assisting patients with filling out forms and ensuring that their medical records are up to date
    • Building and maintaining good relationships with customers.
    • Resolving customer complaints quickly and efficiently in a professional and courteous manner.
    • Answering phone calls and responding to emails or messages from patients.
    • Scheduling appointments for patients and ensuring that the schedule is organized and running smoothly.
    • Keeping customers updated on the latest services in order to increase patronage.
    • Applying initiative to attend to new and follow-up patients and regulate activities relating to patients’ welfare.
    • Coordinating with medical staff to ensure that patients are seen in a timely manner and their needs are met.
    • Monitoring of clients throughout their stay within the facility.
    • Taking care of all matters related to clients from their arrival to their exit.

    Requirements

    • Interested candidates should possess a Bachelor’s Degree.
    • Must have a minimum of 3 years post NYSC experience in customer service, and marketing in the medical field.
    • Must have experience as a customer service officer in the medical field
    • Must have work experience in a health care facility.

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    Patient Care Assistant

    • Job Type Full Time
    • Qualification OND
    • Experience 3 – 5 years
    • Location Delta , Imo
    • Job Field Medical / Healthcare&nbsp

    Job Description

    • Conveys patients to and from operating rooms, laboratories, and examination rooms.
    • Ensuring patients are comfortable when engaging with them.
    • Assists with bathing and grooming activities.
    • Supports patients requiring assistance with walking or standing.
    • Communicates patients’ needs to healthcare professionals as necessary.
    • Administers meals to patients, ensuring strict adherence to any special dietary requirements.
    • Assists patients in utilizing medical devices and equipment related to their specific condition.
    • Aids patients in taking medication when required.
    • Lifts patients to facilitate movement and prevent bedsores.
    • Apply safety measures related to patient care
    • Ensure the availability and maintenance of supplies and equipment needed for the unit and patient care
    • Accountable for the use of patients’ and the hospital’s resources.
    • Accountable to the patient, the organization, the profession and self
    • Perform clerical duties when needed.
    • Ensure that patients are provided with appropriate nutrition
    • Manage patients with infectious diseases when applicable.

    Qualifications

    • Applicants must have a minimum of OND qualification and 3-5 years of professional experience.
    • Demonstrated experience in roles such as patient assistant or similar positions.
    • Strong attention to detail and effective written and verbal communication skill.
    • Proficient in carefully reading and following instructions.
    • Adaptability to varied work duties and schedules.
    • Strong teamwork abilities and the capacity to lift and move patients.
    • Solid foundation in clinical skills and knowledge.
    • Possession of relevant training and/or certifications as a Nursing Assistant.

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    Medical Lab Technicians

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Medical / Healthcare&nbsp

    Responsibilities and Duties

    • Collecting, receiving, labelling, and analyzing samples using the correct testing equipment.
    • Designing and executing laboratory testing in line with standard testing procedures, record observations, and interprete findings.
    • Recording all experimental data and test results accurately using the company specified format.
    • Maintaining daily logs and equipment record books.
    • Ensuring constant cleaning, sterilizing and calibrating of all laboratory equipment’s.
    • maintain a clean and safe laboratory environment.
    • Ordering of laboratory supplies when needed.
    • Providing technical support, when necessary.
    • Must stay up-to-date on the latest laboratory techniques and technology.

    Qualifications

    • Must have a Certificate of Medical Laboratory Technician.
    • Minimum of 3 years post NYSC experience as a Medical laboratory Technician.

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    Pharmacy Technicians

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 2 – 3 years
    • Location Delta , Imo
    • Job Field Pharmaceutical&nbsp

    Job Description

    • We are currently seeking a Pharmacy Technician to oversee the efficient operations of our pharmacy. The role involves managing inventory, including stock checks, drug preparation, labeling, order placement, and ensuring overall efficiency of the pharmacy operations.

    Responsibilities

    • Monitor pharmaceutical inventory levels, anticipate supply needs, place and expedite orders and remove outdated medications.
    • Collect, organize, and assess patient information, manage medical distribution, and provide guidance to patients on prescribed drug information and usage as directed by the doctor.
    • Deliver high-quality customer service to patients and other healthcare providers.
    • Ensure compliance with regulatory bodies such as NAFDAC.
    • Maintain a clean and safe pharmacy environment in accordance with established procedures, rules, and regulations.
    • Prepare, dispense and administer medications under the direct supervision of the pharmacist.
    • Conduct daily stock assessments to determine drug levels and promptly notify the pharmacist of any out-of-stock items.
    • Organize drugs in the store according to their respective segments for easy identification.
    • Record drug items supplied to both out-patients (HMO, Company patients) and in-patients.
    • Adhere strictly to the usage of drug administration software.

    Qualifications

    • National Diploma in Pharmacy Technology.
    • 2-3 years of relevant experience in a fast-paced organization.
    • Previous experience in a hospital setting is an added advantage.
    • Excellent communication and interpersonal skills.
    • Strong attention to detail.

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    Pharmacists

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Pharmaceutical&nbsp

    Job Responsibilities

    • Manage the procurement process for pharmaceuticals and medical supplies required by the hospital.
    • Establish and maintain relationships with suppliers to ensure a reliable and cost-effective supply chain.
    • Counsel patients on the use of medications.
    • Compound drugs for patients where necessary.
    • Manage the inventory of drugs and consumables.
    • Implement systems for tracking expiration dates on drugs and consumables and ensure a timely removal of expired items.
    • Submit monthly requests for drugs and consumables needed for hospital operations.
    • Register monthly drug acquisitions systematically, including batch details, costs, purchase dates, expiration dates, batch numbers, manufacturers, in Pharmacy records and computer systems.
    • Dispense and procure medicinal products and supplies used within the hospital.
    • Collaborate with healthcare professionals to ensure safe and effective medication administration.
    • Engage in medication reconciliation, managing drug-related issues, and providing patient education.
    • Respond to inquiries from healthcare professionals and counseling patients on drug therapies.
    • Ensure compliance with regulatory standards, including licensing requirements and quality assurance protocols.
    • Stay informed about changes in pharmaceutical regulations and guidelines.

    Qualifications

    • Candidate must have a Degree in Pharmacy with relevant certifications.
    • Candidates must possess at least 3 years post NYSC experience.
    • Candidates must have completed internship where applicable.
    • Candidate must possess excellent communication and interpersonal skills.
    • Candidate must be detailed oriented and have strong organizational skill.
    • Candidate should possess advanced computer skills.
    • Candidate must be certified by relevant professional bodies where this applies.

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    Nurses

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 3 years
    • Location Delta , Imo
    • Job Field Medical / Healthcare&nbsp

    Roles and Responsibilities

    • The Nursing officers primary responsibility is to deliver high-quality healthcare to patients. This includes administering medications, assisting with medical procedures, maintaining accurate medical records, and offering education and emotional support to both patients and their families.
    • Generate detailed reports and maintain precise records for patients.
    • Monitor and document symptoms and changes in patients’ conditions, promptly notifying physicians of any developments.
    • Carefully observe and record patient medical information and vital signs.
    • Document patients’ medical histories and assessment findings accurately.
    • Record patients’ treatment plans, interventions, outcomes, and plan revisions.
    • Adjust patient treatment plans based on individual responses and changing conditions.
    • Oversee all aspects of patient care, including dietary considerations and physical activity.
    • Perform wound care and assist physicians during procedures.
    • Ensure proper storage of equipment or devices after use.
    • Collaborate effectively with other critical care team members.
    • Respond to life-saving situations following nursing standards and treatment protocols.
    • Responsible for the care of pre- and post-operative patients requiring attention

    Qualifications

    • Candidates should possess a double qualification in Nursing.
    • Minimum of 3 years work experience.
    • Candidate must be a member of Registered Nurse (RN) & Midwifery Council of Nigeria
    • Candidate must possess clinical skills including wound care, administering medications, and monitoring vital signs
    • Excellent communication and interpersonal skills
    • Ability to work effectively in a team environment
    • Strong attention to detail and critical thinking skills
    • Experience in providing patient education and support
    • Candidate must have an Updated RN licenses
    • CPR and First Aid certification is an added advantage.

    Method of Application

    Interested and qualified? Go to Ciuci Consulting on forms.zohopublic.com to apply

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