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ARCA was founded in 2016, with a clear vision to become Africa’s premier payment services platform, fostering Financial inclusion and innovation & actively shaping the future of Financial Services, throughout the region.
At ARCA, we recognize that technologies used by banks and market infrastructures, are changing. However, a more fundamental shift is…
Read more about this company
Product Manager (Agent Banking)
- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 5 years
- Location Lagos
- Job Field Product Management 
Job Summary
- The ARCA Product Manager develops products by conducting market research; identifying potential products & features generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction; developing marketing strategies
Job Details
Product Vision & Strategy
- Gain a deep understanding of ARCA’s product requirements and from that create the long-term vision and strategy for the Company’s products
- Create buy-in for the product vision both internally and with key external partners
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes
- Gain a deep understanding of customer experience, identify and fill product gaps, and generate ideas that grow market share, improve customer experience, and drive growth
Market Analysis
- Determine ARCA’s customers’ needs and desires by specifying the research needed to obtain market information.
- Assesses market competition by comparing the company’s products to competitors’ products.
- Provides source data for product line communications by defining product marketing communication objectives.
- Obtains ARCA product market share by working with the sales director to develop product sales strategies.
- Assesses product data by calling on customers with field salespeople and evaluating sales call results.
Product Management
- Manage product development from concept, to design, sample production, testing, launch, promotion, support, and finally product end-of-life
- Scope and prioritize activities based on business and customer impact and need
- Work closely with the technology team to deliver on roadmap deadlines and drive product-launched
- Work with stakeholders to ensure that no one is left out during feature enhancement or development
- Work with the operations team to ensure that customers’ requests are timely attended to.
- Act as a product evangelist to build awareness and understanding of the product.
- Proper documentation of product documents and tasks.
- Development of product roadmap.
- Engagement and tracking of job activities of the developers.
- Responsible for project issues management, escalation management, and change management
- Follows up on internal and external dependencies required for project delivery to ensure timely delivery of projects
Reporting
- Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
Requirements
- MS/BS degree in Computer Science, Engineering, or equivalent preferred.
- A minimum of 5 years experience in product management in a FinTech is a plus and preferable with the Agent Banking business line.
- Track record of managing all aspects of a successful product throughout its lifecycle.
- Ability to develop products and effectively communicate recommendations to executive management.
- Technical background with understanding and/or hands-on experience in software development and web technologies.
Benefits
- Internet and Airtime Stipend
- 13th Month Allowance.
- Flexible Work Environment.
- Flexible Work Time (Resume by 8:30 am and close by 3 pm for days physically present at the office).
- Training Opportunities for upskilling.
Method of Application
Interested and qualified? Go to Arca Payments Limited on arcapayment.seamlesshiring.com to apply
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