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Latest Job: Senior Account Manager at NielsenIQ

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    NielsenIQ is a global information services company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing primarily on consumer packaged goods manufacturers and fast-moving consumer packaged goods and retailers, we give customers the power to defy what’s possible. Our…

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    Senior Account Manager

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience 6 – 7 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit&nbsp

    Job Description

    • The Account Developer is a part of NIQ/GfK’s ‘Consumer and Marketing Insights’ team responsible for East West Africa (EWA) and serves as link to our FMCG clients. The role is to be a trusted adviser to our FMCG customers in the EWA region, matching CMI solutions to the clients’ key business questions.
    • This encompasses business growth targets for existing clients and overall responsibility for driving revenue growth of the assigned FMCG Vertical.
    • Candidates will need to have at least 6-7 years of experience in market research or account management.
    • They will also have strong interpersonal skills and use these to dive deep into the clients’ businesses, truly understanding the challenges and questions.
    • They live and breathe clients and can demonstrate the value of CMI solutions, thus driving engagement and growth in the business.

    You will…

    • Lead and develop a defined list of FMCG accounts on behalf of NIQ/GfKs CMI EWA region, i.e. act as the main point of contact and trusted advisor for key clients
    • Conduct regular business reviews with clients and develop & execute strategic account plans
    • Understand client strategies, structures and key business questions to build sustainable client relationships and intimacy
    • Develop new and existing relationships (up to senior level) with customers to achieve sales growth
    • Understand and sell the value of the CMI portfolio
    • Lead contract negotiations both for new sales and renewals, incl. proposal writing, price calculations and pitch presentations
    • Grow the revenue base of your accounts, ensuring targets are met or exceeded
    • Work with CMI customer success teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling.
    • Liaise cross-functionally with other NIQ/GfK brands & teams with a focus on a holistic client centric experience
    • Build and maintain an accurate and reliable pipeline within the CRM tool (Salesforce/MSD) and provide accurate sales forecasts on a regular basis
    • Involve yourself in project set-up and delivery when needed for enforcing/ building a client relation and/or due to capacity shortages within the CMI customer success teams
    • Keep abreast of market research methodologies, clients’ industry trends, and competitor activities

    You have…

    • A bachelor’s degree or post graduate qualification
    • Minimum 6-7 years work experience in market research or account management
    • Comprehensive knowledge and understanding of market research methods
    • Experience in sales or consultancy role would be very welcomed but is not necessary
    • Strong client-oriented attitude
    • Ability to build and maintain long-term customer relationships
    • Able to “actively listen” to clients, identify business opportunities and understand how to commercialize them
    • Strong pitch and proposal writing skills
    • Willingness to go the extra mile
    • Passion, energy and drive, enthusiasm to learn and develop
    • Able to work autonomously and establish own priorities and objectives
    • Comfortable working across teams, bringing together people from different areas of the business
    • Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously.
    • Software skills/ MS Office, especially PowerPoint

    Method of Application

    Interested and qualified? Go to NielsenIQ on to apply

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